Dive Cochran
Contributor
Since you haven't replied I call "Bulls@#t" !!I used to believe in cochran dive computers. However, a recent event has shown me they are so desperate for you to buy one from them they will use any excuse to not repair it. The model I own is one still in production but is an older computer and last year I asked what the cost of a repair was ( I cracked the lens )....I got 2 different answers and finally a Tony emailed me and said that they would look at it. Due to an injury at work I could not send it in until recently when I got a short terse answer they would not repair it but I needed to buy a new one. Keep in mind I bought mine when 3K + depending on color and attachment was the price for the EMC-20H with 3 FO2 / 2 PO2 + He . They are very proud that they dropped the price to 600, however as someone who paid full price for one, I not only feel duped, but I think there is a different reason for the change. Because everyone would not overpay 2400 buck for this computer, they shopped for a better priced one. I saved all of the emails so when people ask, I can show them.
I am now shopping for 2 new dive computers. I always dive with 2 so I have a back up. The above listed information is well timed for me and I am sure its appreciated by all. As for cochran, I will not support them anymore. This hurts because I like buying American, but overpaying the first time, then getting sarcastic emails later, and now a refusal has shown me the light.
Dive on!!!
BTW, anyone that is currently using a larger sized, tech computer that will do multiple gasses, I would love to hear on this thread what you like and what you don't like as well as any support issues you may have had. I think many divers, both old salty dogs and the newly indoctrinated would find this important information to assist them in any future purchases. At this day and time I do not think ANYONE needs to only dive tables, but use a dive computer and use the tables for back up and planning. My personal opinion as someone who has dove most of my life.
Thanks!
I've reread all emails and Tony in Customer Service did nothing wrong!
John
Sale Manager Worldwide
Richardson, TX
www.CochranMilitary.com
www.DiveCochran.com