I'm sorry to dig up this thread but i think than it's important.
I'm the owner of a Shearwater Peregrine and i had also issues to connect to Shearwater cloud desktop in bluetooth on windows 10.
I found the source of the issue, so i will try to explain how i manage to connect :
- If you use another bluetooth dongle than the one of your motherboard, you need first to disable the bluetooth motherboard driver in Device Manager (Disable device)
- When this is done, simply connect your bluetooth dongle to your computer. (Windows 10 can't handle two bluetooth device at the same time, that's the main reason why there is driver problem in the first place)
- Launch Shearwater cloud desktop
- Click on Connect
- Click on "+"
- Click on "Scan for dive computer"
- During the scan, activate the bluetooth on the dive computer. And only during this time. (If it's successfull, the dive computer will appears on Shearwater cloud desktop)
- If successfull, the sentence "Wait CMD" will appears on the dive computer.
If you activate the bluetooth on the dive computer BEFORE launching the scan, it will not work.
If you try to connect with windows 10 on the dive computer with the bluetooth windows 10 wizard, it will not work. (The feature "Add Bluetooth or other device" in Bluetooth & other devices)
If you try to connect with windows 10 on the dive computer with Networks connections, it will not work. (The feature in Network connections. When you right click on the bluetooth device and select View bluetooth network devices)
YOU NEED TO USE THE SHEARWATER SOFTWARE. Not Windows.
I saw someone talking about an issue with USB3.0 and Peregrine. My motherboard is only in USB3.0 (who handle USB2.0 connectivity), so i don't know if this USB3.0 issue is real or not. I didn't try on a USB3.0 plug since i don't have a USB3.0 cable. (And i still believe than i don't have any USB2.0 plug on this motherboard, even if they are not blue)
N.B : For info, when you connect on Android, it's the same problem, you need to launch the scan first before activating the bluetooth on the dive computer. Else, it will not work.
I hope it will help people.