Seaskin Customer Service

[TheDivingDutchman]

Even though I hate calling to the UK (often harder for me to follow on the phone then Americans) I just did.
My suit will be shipped monday.
I also was told that if you order a Neoprene Ultra suit today it will be shipped around end december.

 

[jstreetley]

Even though I hate calling to the UK (often harder for me to follow on the phone then Americans) I just did.
My suit will be shipped monday.
I also was told that if you order a Neoprene Ultra suit today it will be shipped around end december.

Nice one, I hope you enjoy it!

Honestly, I think Seaskin should just delete their email from their website and go 'telephone only'. They essentially are already phone only and it would save a lot of frustration from customers getting understandably annoyed that their emails are going unanswered.

 

[stuartv]

Prices just went up on Waterproof stuff, too. The Waterproof D7X drysuit is now a retail price of $3795! Unbelievable!

 

[Marie13]

Prices just went up on Waterproof stuff, too. The Waterproof D7X drysuit is now a retail price of $3795! Unbelievable!

What was the previous price?

 

[stuartv]

What was the previous price?

I think it was something like $3300. It just amazes me that an off-the-rack suit is more than a Santi made-to-measure. But, maybe with Santi's new prices that are coming, they will pull back into the lead.

 

[AustinV]

A drysuit is an expensive thing to purchase, but that seems overboard.

I can't imagine paying almost $4K for a suit that isn't made to measure.

Shoot I can't imagine paying anywhere near $4K for a suit that IS made to measure.

 

[Marie13]

A drysuit is an expensive thing to purchase, but that seems overboard.

I can't imagine paying almost $4K for a suit that isn't made to measure.

Shoot I can't imagine paying anywhere near $4K for a suit that IS made to measure.

My MTM DUI FLX Extreme was $4100 a year ago. @formernuke has the same suit and paid $4700 for his (more options). Made in the US is important to me.

 

[AustinV]

My MTM DUI FLX Extreme was $4100 a year ago. @formernuke has the same suit and paid $4700 for his (more options). Made in the US is important to me.

Oh I know it's common, I'm just glad mine wasn't that much and there are a decent amount of great suit options for less than that. Mine wasn't made in the US and I also think I got lucky with the conversion rate at the time.

 

[stuartv]

My MTM DUI FLX Extreme was $4100 a year ago. @formernuke has the same suit and paid $4700 for his (more options). Made in the US is important to me.

I totally respect that. But, not made in China is what is most important to me. Made in the USA would be my preference. But, not a strong enough preference to pay an extra $3K over something made in the UK.

 

[ferdv]

Honestly, I think Seaskin should just delete their email from their website and go 'telephone only'. They essentially are already phone only and it would save a lot of frustration from customers getting understandably annoyed that their emails are going unanswered.

FWIW, I used their "Contact Us" form to ask a question on Wednesday evening ET (so night in UK) and got a reply around 3am ET (8am GMT) next day! I consider that luck though: emailed them a few weeks ago with another question and never heard back. And, as far as I can tell, the form submits to the same email...