bell8769
Registered
Just received a new dc1000 as a gift and the first time I was taking pics the latch broke when i opened and reclosed the case.
I found Joe LFI who is director of sales and marketing who participates in this forum on friday night at 8pm. I sent him a message explaining my issue and explaining how I was planning to take the camera with me to Aruba on my next trip ( I am an airline pilot ) to try it out.
He replied from the bahamas and said he would look into it at 9pm on friday. At 11am today a fedex pack arrives with new latch, catalog, and hand written note.
The latch is sturdy in my opinion but this one may have just been defective.
They get an A+
Friday at 9pm establish contact with marketing on a trip and monday am have the part..
!!!
I found Joe LFI who is director of sales and marketing who participates in this forum on friday night at 8pm. I sent him a message explaining my issue and explaining how I was planning to take the camera with me to Aruba on my next trip ( I am an airline pilot ) to try it out.
He replied from the bahamas and said he would look into it at 9pm on friday. At 11am today a fedex pack arrives with new latch, catalog, and hand written note.
The latch is sturdy in my opinion but this one may have just been defective.
They get an A+
Friday at 9pm establish contact with marketing on a trip and monday am have the part..
!!!
