ScubaPro makes me mad.

[Joshv2]

[rant]

I just LOVE how they refuse to let their dealers ship ScubaPro products. I live 2 hours from my closest dive shop, and I really don't feel like a 4 hour round trip to buy a damn piece of equipment that I should be allowed to have shipped to my door.

I want their products, but I'm not going to jump through hoops to buy them.

They should be aware that not all of their customers live right next to a dive shop. [/rant]

 

[DennisS]

Leisure Pro and DiveInn have good prices on scubapro and will ship right to your door. No need to jump through hoops-go around them

 

[archman]

Leisure Pro and DiveInn have good prices on scubapro and will ship right to your door. No need to jump through hoops-go around them

You'll lose the ScubaPro warranty if you buy through LeisurePro, although their own in-house warranty is present. Don't know about DiveInn.

 

[Joshv2]

ya, warranty is important to me

I think Im to used to the online way of life, so that when something like this comes up it totaly freaks me out

 

[Jason B]

ya, warranty is important to me

Then you need to be prepared to make the 4 hour drive to take them in for warranty service, so you may as well make the 4 hour trip to purchase them.

Jason

 

[Christi]

Then you need to be prepared to make the 4 hour drive to take them in for warranty service, so you may as well make the 4 hour trip to purchase them.

Jason

Excellent point Jason.

I do however disagree with the original poster.

I own the following Scubapro products and have had every single one of them shipped to my door by the dealer(s) without any problems. I think it must be a policy of your LDS.

Ladyhawk BCD
UWATEC Computer
MK25/S600 regulator
Full 3mm S-tek wetsuit
S-tek hooded vest
Giant Wheeler bag

Furthermore, when the zipper broke on my wheeler bag, they sent me a BRAND new bag. No questions asked, no proof of prchase required.....nada. I had had the bag for two years, zipper broke and I culdn't find anyone to fix it, so I decided to see if Scubapro could fix it. I was even willing to pay for it. Instead, I got a brand new bag completey free of charge (except $13 round-trip shipping).

When they had the recall on the computers, I received a brand new computer within 2 weeks, shipped to my door.

I think Scubapro service is one of the top in the industry, and I've dealt with several manufacturers in the industry.

 

[archman]

I own the following Scubapro products and have had every single one of them shipped to my door by the dealer(s) without any problems. I think it must be a policy of your LDS.

I believe its more the other way around. A lot of posts on this board indicate that ScubaPro does not "let" dealers ship items via mail-order. Sounds like your LDS is being sneaky... that or the ScubaPro policies have changed recently.

 

[Christi]

I believe its more the other way around. A lot of posts on this board indicate that ScubaPro does not "let" dealers ship items via mail-order. Sounds like your LDS is being sneaky... that or the ScubaPro policies have changed recently.

Could be, I certainly could be wrong. However, I have ordered my stuff from different dive shops as well, it's not just one shop being sneaky. It could have something to do with the relationship I have with these shops and the fact that I am not buying these items for the first time.

I agree though with Jason. If you are not willing to make the drive to purchase the items, what do you plan to do when your equipment needs serviced...which is a necessity!

 

[Scubakevdm]

I work at a ScubaPro dealer, I'm a ScubaPro guy. We ship stuff all the time. We're not allowed to sell stuff below 10% of the current catalog price. We're also not allowed to sell stuff over the internet, so technically I can't offer to sell you some fabulous ScubaPro gear and ship it to your doorstep right now, so I'll refrain. But like I said, we ship stuff all the time.

 

[Joshv2]

If you are not willing to make the drive to purchase the items, what do you plan to do when your equipment needs serviced...which is a necessity

ahh, but see, Im moving to St.Croix in 3 weeks so hopefully i can walk to my new local LDS