Don, what topic are we talking about? The one you and PiFi are, or the one many others are? So typical to call different opinions or views off topic out of the gate. You can not legislate perfection.
There are many other avenues to proceed with dealing with this. The topic is to my understanding...more government control, period. I am quite on topic with this, the links were meant to broaden people's understanding on other issues and concerns in the air travel industry.
This was a one in a few mishandlings of passengers, but it will occur with the right circumstances.
Can you make laws covering those circumstances? I don't think so.
Why don't you get with the topic, read between the lines.
Yes there is money to be made, that is capitalism, but they are also doing business in a wide variety of markets which all,
I'm sure require premier customer service, do you think they (jetblue) blatently ignored this part of doing business?
links, we need links