DivePartner1
Contributor
H2Andy:. . . "The air we sold Mr. Hanselman was extremely malodorous," said Katzenmeyer. "It should have been smelled before he made a dive. We always tell people to smell their air before using it. Experienced divers always do that. If John [Hanselman] had smelled his air, he wouldn't have had a problem."
It's not clear to me where that came from. It might have been quoted to him by the reporter from the complaint. Not that a reporter would ever reconstruct a quote to change the context . . .
In fairness to Mr. K, it's hard to avoid the temptation to defend yourselve when faces with accusations, even before you have the facts, especially if you know the press intends to skewer your business.