Opinion - Backplate/Wing rigs

[DevonDiver]

As for customer service if you get quality gear to begin with you may never need it and there are other mainstream manufacturers who's product and customer service are quite highly regarded.

Customer service isn't just about returning faulty gear. Good customer service starts from a consultative approach, ensuring that customers get the most suitable equipment. It is about working with those customers, to ensure that they recieve any help and advice necessary to get the best performance and enjoyment out of their producet.

How many times were you contacted by OMS after your purchase to make sure everything was ok?

I am sure the OMS representative will be along shortly to let us know all about how their customer service works for customers................................................... :sleeping2: .................................................. :sleeping2: ................................................. :sleeping2:

Yes....I am sure they will be along soon................................................... :sleeping2: ................................. :sleeping2:.................................................... :sleeping2:

 

[knowone]

Customer service is when you spend your time talking about stuff that is totally irrelevant and everything just falls into place.