NEWreckDiver:
I guess you are right about warranty; service would have been a better term. I purchased Scubapro gear. Which has a parts plan where the parts are included in the annual service, you only pay for labor. LP does not offer this.
With all due respect, you are wrong. I just had my Scuba Pro Regs (purchased at LP) in for the annual and I didn't pay for parts because they match the Scuba Pro warranty. No questions. My service was also very good and I got all the old parts back and even got to speak to the tech. Please don't take this personally, but comments like this continue to irritate me to no end. They are incorrect and uninformed and could also be considered slander said in the context of an anti LP conversation.
LP, like them or not, IS a legal business and does offer warranties. Not always (sometimes yes) from the manufacturer, but they do offer a warranty. I have used it and have been very pleased with my experience. In the future I suggest you do your homework. My comments are not made to defend LP specifically, but rather to point out that rumors aren't always true. This is a message board with many excellent opinions, not all fact.
Again, no disrespect meant to you personally. 2 other people said the same thing you did in this thread and they are wrong too.
As for sample sizes being too small to decide if the "LDS" is bad, I agree 5 isn't enough, but if MOST or ALL of the LDS's in a person's area are bad then unfortunatley for those LDS's, the sample size is LARGE ENOUGH to cause the local divers to do business online or not locally. What kills me is when I see an employee from a LDS shopping in LP. :11:
I have purchased both online and at "LDS's" and have had a good experience at ALL of them because I researched the STORE and not just its location, be it in cyberspace or otherwise. This option may not be for everyone and I respect that. It has positives and negatives that each buyer will have to look at. Now wether or not a "LDS" sells on the internet? That's a whole other issue.
