No parts returned on annual overhaul

[Dr. Lecter]

You should be taking your gear to a place that
you would trust their work with your life.

If you trust anyone that much, you probably shouldn't be diving. I expect anyone servicing my regs to get it right, but I also recognize everyone is capable of screwing the pooch from time to time. Give me the performance report, the service notes, and the old parts, and I'll check the regs out myself before taking them on a real dive. Hopefully I'll find that I've have gotten what I paid for, but I sure as Hell won't trust that I have.

 

[halocline]

I always make sure to destroy the old parts before I give them back to myself. This way I can protect myself from myself when I have the evil urge to risk my life by using pre-used o-rings. Then I charge myself a huge mark up on the parts, and chuckle at myself as I hand over the cash to myself. I could go on......

Quite the racket it is. Not as bad as dealer service on VWs, but getting there.

---------- Post added December 13th, 2013 at 09:17 PM ----------

You should be taking your gear to a place that
you would trust their work with your life.

Did you come up with this chestnut on your own?

 

[Brewone0to]

If you trust anyone that much, you probably shouldn't be diving. I expect anyone servicing my regs to get it right, but I also recognize everyone is capable of screwing the pooch from time to time. Give me the performance report, the service notes, and the old parts, and I'll check the regs out myself before taking them on a real dive. Hopefully I'll find that I've have gotten what I paid for, but I sure as Hell won't trust that I have.

LOL!
The point I was trying to make is that your life is on the line here and I cannot see squabbling over a seat and a couple O-rings.
I can work on my own stuff, I just prefer not too.

I check the IP prior to any dive, but that is mostly because of the fills I typically have tend to abuse seats in first stage.
If I have a problem prior to a dive, I just change that part out and do the dive as planned.

I have only 1 time had an issue with a reg serviced at my LDS, and that was a harmonic squeal corrected by inverting the spring.
There was no apparent top or bottom, no visual difference or markings of any sort, it just worked better one way than the other.

 

[Dr. Lecter]

your life is on the line here

If your life is on the line because one of your regs failed, you're doing diving wrong whether you're going to 30' or 300'.

I cannot see squabbling over a seat and a couple O-rings

Me neither: I'll get them back, with a service report and bench test results, or the job's not done right and the work won't be paid. No squabbling on my part necessary -- that's what I pay Chase Bank for.

 

[Brewone0to]

I am a self sufficient diver and wouldn't have issues if I had gear failure.
I bring an adequate quality and amount of gear, to include back ups for my planned dives.
I really hate having to break everything down and explain things to people that are either fishing/trolling
or think that they deserve a whole book to explain to their satisfaction as to one's statements.

 

[Dr. Lecter]

I am a self sufficient diver and wouldn't have issues if I had gear failure.
I bring an adequate quality and amount of gear, to include back ups for my planned dives.
I really hate having to break everything down and explain things to people that are either fishing/trolling
or think that they deserve a whole book to explain to their satisfaction as to one's statements.

You needn't break anything down, but you should probably stop posting hyperbolic bull like reg servicing being a matter of life and death. It tends to lead to you looking silly and others pointing out the error of your outlandish claims.

Have a nice dive.


Sent from my Shearwater Petrel using Tapatalk

 

[axxel57]

Wow, amazing how emotional this discussion has become.

We are servicing about two hundred fifty regulators per year, the customer gets parts, broken hoses, mouth pieces etc back in a plastic bag.

The test protocol I send together with the invoice electronically.

Never crossed my mind to do that because otherwise I might 'steal' from my client. I just want to give him the chance to check if he wishes.

Can't remember that ever someone really looked at it, usually they even don't take it with them, but throw it in my dust bin.

I have considered that more as a matter of good style than as a necessity avoiding becoming a criminal, because normally I'm quite happy if my garage doesn't give me back my old oil at a oil change for my car.

But knowing what I know now I'm facing a tricky problem.

What to do with the rest air in the cylinders I get for hydro, cleaning or valve service?

 

[dmoore19]

I had my serviced last month. (2 years since the last time) I didn't get the used parts back. I did get the bench test results.

If you have a modicum of doubt the work was done. Parts returned or not, take it someplace else or has been suggested learn to do it yourself.

Personally, I would take it someplace else along with the rest of my business.

 

[mmadiver]

Wow, amazing how emotional this discussion has become.

 

[Wookie]

What to do with the rest air in the cylinders I get for hydro, cleaning or valve service?

That air is obviously private property, and the scuba police will come and arrest you if you don't give it back to the owner when you return his cylinder/valve. I'd suggest a ziploc bag.