ams511
Contributor
How do we know that you are not reusing the parts?
No parts returned on annual overhaul
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How do we know that you are not reusing the parts?
gcarter
Contributor
I don't get used parts back when I get my regs serviced. I know if I asked for them I would get them, but in my book if I trust the service so little that I need a bag of parts back in order to believe the work was done, I need to find a new shop. Of course, if I really wanted to be sure I would disassemble the reg myself first and mark the parts so I would know it was in fact my own used parts I was getting back.
No disrespect, I just don't see what a bag of stuff tells you that increases your comfort level.
No disrespect, I just don't see what a bag of stuff tells you that increases your comfort level.
I got to the point of asking the customer if he wants the old parts back. If yes, he or she gets them. If no, they go in the trash barrel. Honestly most of the people I rebuild regs for just leave the old parts when they leave. If they do not want them, it saves me a .05 cent bag. Over time, this adds up.
R
redacted
Guest
Is there any question in your mind as to who the parts belong to? Trust is a two way street.
KD8NPB
Contributor
I don't give old parts back.
If there is excessive internal corrosion, I take a picture of it.
If there are excessively worn parts, I will save them to show you.
But that's about it.
If there is excessive internal corrosion, I take a picture of it.
If there are excessively worn parts, I will save them to show you.
But that's about it.
R
redacted
Guest
Is it your contention that those parts belong to you? Do you advise your customers in advance that, as part of your service contract with them, they must give you all the used parts?
I underestand that most people do not care about the old parts and have no problem if you keep them. But, if a customer who is paying for new parts want those old parts back, what give you the right to keep them?
You really think we'd risk a reputation built over the last 40 years on something like $8 in parts? Uh... No.
---------- Post added December 13th, 2013 at 11:00 AM ----------
There are manufacturers that only provide parts guarantees provided we give the manufacture back the parts. SO.... I send in old parts, they send me new parts... There's no question in my mind that when they are giving us new parts in exchange for old parts, that the manufacturer owns the parts.
Standard practice at our shop to return all replaced parts. Dont know of any "law" regulating the practice. Frankly, we gotta enough crap in the shop already besides the idea of keeping up with all the different little parts for all the different regs.......we would need a bigger shop!
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Look. Regulator rebuilding is the biggest scam in diving. A kit costs between 8-20 bucks, depending on where you get it and what reg it's for. 8-20 bucks for 2 bucks worth of parts. Then, the tech charges 75 bucks a stage for the labor. Anyone who can't rebuild a reg in 20 minutes is doing something wrong. Yes, the actual time to soak the parts, ultrasonically clean the parts, and stare at the o-rings to figure out which is which takes an hour, but the actual labor time is relatively mild. I can't imagine anyone reusing parts.
As has been said, do you trust your builder. If you do, you trust that he isn't giving you used/aftermarket parts. If you don't, why did you take the reg to him in the first place?
AWAP, if you think of it as garbage, then you know why the tech throws it away. It IS garbage. It isn't treasure found on the ocean bottom, 90% of which is also garbage. To use EPA terminology, if someone has the "Intent to dispose", then it's trash. It's basura. It has no intrinsic value, because it's purpose has been fulfilled. It is no longer regulator parts, that time has passed. It no longer has even the potential to be regulator parts, because if you're hiring a tech to rebuild your regulator, you probably can't/won't/don't want to rebuild it yourself, therefore the used parts are worthless to the regulator owner. If they have no worth, then they are trash, and trash belongs in the landfill.
As has been said, do you trust your builder. If you do, you trust that he isn't giving you used/aftermarket parts. If you don't, why did you take the reg to him in the first place?
AWAP, if you think of it as garbage, then you know why the tech throws it away. It IS garbage. It isn't treasure found on the ocean bottom, 90% of which is also garbage. To use EPA terminology, if someone has the "Intent to dispose", then it's trash. It's basura. It has no intrinsic value, because it's purpose has been fulfilled. It is no longer regulator parts, that time has passed. It no longer has even the potential to be regulator parts, because if you're hiring a tech to rebuild your regulator, you probably can't/won't/don't want to rebuild it yourself, therefore the used parts are worthless to the regulator owner. If they have no worth, then they are trash, and trash belongs in the landfill.
Dear God, who is charging $75 per stage for a rebuild? We're rebuilding 3 stages, including parts for less than $100 in most cases. If you have a lifetime parts guarantee, you can shave that price even more.
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