We too have gone strictly to elearning so that they have that out of the way - because they are “forced” to get through the material - when I used to go through the expense and hassle of sending the books to students prior to arrival, 9 times out of 10 they hadn’t cracked the book before getting here.
Yes, exactly!
I am glad that we have the ability to offer PADI certs or that we can sign off on SSI referrals for our guests
SSI no longer issues universal referral forms. I suppose there could be extenuating circumstances that might require such, but all SSI documentation is done electronically, and is transferred through their network. Students are not given any paperwork and the only way to access the students' progress is via the SSI database (which is quite slick I might add!). This of course ensures that a student beginning as SSI, finishes as SSI.
Additionally, unlike PADI where their dive instructors can work alone and not under a dive center - they are essentially sub-contractors - any SSI instructor in teaching status must be assigned to an SSI dive center. I know above you alluded to one of your staff being an SSI instructor. I'm just guessing, but suspect your staff has an expired SSI teaching status?