- Messages
- 54,122
- Reaction score
- 8,269
- # of dives
- 500 - 999
Now, this is the old model that was recalled 3 years ago - not the new CDX4 I think it's called.
See my incedent report and subsequent butt kicking: http://scubaboard.com/t74063-sometime--its-just-one-things-after-another .html :colgate:
Called my LDS that serviced the reg a week ago about the failure on Saturday, and of course - he is extremely interested, as well as willing to do whatever it takes.
Called Oceanic this morning as I was driving to RDU airport. I had been a good sport about my CDX being recalled for retrofitting after failing on a dive boat before a 115 foot dive, but I was not so happy about this failure at the bottom of a 115 foot dive. My attitude was I don't care when the warranty expired...!! but I didn't get that far. They offered to replace it with a new model right away, no charge. They just want to see the first one to fail after retro fit.
I thanked them for standing behind their product, but also explained that the Tech who serviced it - one of their dealers whom they know well - had the same feedling. He agreed to that situation and promised to work it out quickly.
More good news, beyond my learning what I need to learn - I'll have a new Ocanic reg on my pony in addition to my MK-25 on my back gas.
See my incedent report and subsequent butt kicking: http://scubaboard.com/t74063-sometime--its-just-one-things-after-another .html :colgate:
Called my LDS that serviced the reg a week ago about the failure on Saturday, and of course - he is extremely interested, as well as willing to do whatever it takes.
Called Oceanic this morning as I was driving to RDU airport. I had been a good sport about my CDX being recalled for retrofitting after failing on a dive boat before a 115 foot dive, but I was not so happy about this failure at the bottom of a 115 foot dive. My attitude was I don't care when the warranty expired...!! but I didn't get that far. They offered to replace it with a new model right away, no charge. They just want to see the first one to fail after retro fit.
I thanked them for standing behind their product, but also explained that the Tech who serviced it - one of their dealers whom they know well - had the same feedling. He agreed to that situation and promised to work it out quickly.
More good news, beyond my learning what I need to learn - I'll have a new Ocanic reg on my pony in addition to my MK-25 on my back gas.
