The multi-quote option can help when you want to reply to several different posts, but it can backfire if you're not used to posting & editing here on the board too. Not sure who or which posts you were addressing but thanks for sharing. Just a few notes...
It's what she wanted. And, I've never seen an OW course done in Mexico. This was a first. Clearly, not a good idea, at least in this case.
Well, it's not the same anyway. There is a lot more leeway from how things are done in the US with little chance of being sued or anything. Some fine divers and instructors have posted here about how things should be done, but when you go south from the US - expect changes. Many have bragged about the instruction and courses they got in Mexico and around the Caribbean, and it's all fun and games if nothing goes wrong.
You can report to Padi and it might be a good idea, but I doubt that it'll matter much. If you were to name the Operator here tho, you just might get sued for libel; it's happened here. Sometimes you just don't have any good options other than to cut losses and find better ways. I do hope you and your friend continue diving. I don't know where you are in the big Lone Star state but I do know of good Insts, shops, and practice dive sites all across it. Want suggestions? I think you two diving with an LDS Inst in a local hole before another trip would be very helpful before the next trip.
I asked the dive shop about that. I said that I was surprised that since she was at the surface for five minutes, that he didn't go to the surface. The shop said they weren't sure, but the instructors dive all day and in rescue training they teach that it's better to have one casualty, than two. So, the message there is that if the instructor had surfaced with her or after her, then he might have compromised his own safety and both of them would have been in trouble.
Nope, that does not apply to him. Instructing can be hard, especially accompanying several divers on CESAs in one day for example, but Insts accept that - and they do not leave OW students alone on the surface or anywhere. He failed.
In my opinion though, we both could have surfaced and ended that dive for all three of us. If we had done that, and then got her on oxygen just to be safe then she might not have gotten DCS.
There are pros and cons to that discussion. Sometimes it's not possible to say what is best - which is part of why this thread has gone on so long.
For future dives, my rule #1 is buddies descend together, swim together, ascend together - and if anything fails, they leave the water together. I've seen lots of exceptions made to that, but I've seen lots of divers leave in ambulances too - and read about many worse outcomes. So you two do some diving, together.
And let me say one more thing. The more she tells me that she's in pain and the more I hear about the dive shop offering her free dives and so forth, the more upset I'm getting.
She's in pain and she still has problems breathing and such. I recommended this shop to her because they were highly regarded on TripAdvisor for Cancun, and because they were highly regarded on here. And, now this has happened to her. I made the best decision I could based on the information I had, and it still fell apart.
And I keep thinking about things like, why was she allowed to take a camera on her third certification dive. And, why wasn't the instructor right by her side the entire time. And, why didn't I go up when she did and insist that she not go down again and insist that she be put on oxygen just to be safe. And even more so, why didn't the instructor do those things! And, why didn't they swap out her poor-fitting BCD? And, why didn't I ditch my camera so I could be right by her side. Why...Why...Why. Hindsight is 20/20 and it's a pain in the ass sometimes.
I think I understand. I'd be pissed too. As far as recommendation go here, it's a lot easier to find those than criticisms of the same Ops. If one asked about that Op by name today on the Mexico forum, there would probly be positive replies and those who didn't like them would probly not respond. You did the best you could under the circumstances. Cut your losses and move on to better dive plans.
I wonder what your friend might do to help her body heal? I have seen some experts posting here, but no suggestions along those lines so I guess it'll just take time and aspirin or iduprophen? You cannot find a better source for info than from our member posting as
Duke Dive Medicine, altho several others posting are also very qualified in dive medicine, and he says he expects her to recover fully in time. I do hope she will consider talking with him personally, by email or phone. The tone of his posts makes me think a lot of good could come from that.
best wishes to you both...!