The IP creep was very real, in fact Mares sent out Kits to replace all white second stage sets with a new green seats. To my knowledge nothing was said directly to the public. All problems were to be fixed by the technicians during the service schedule. Also, the first stage poppet was to be replaced with a newer poppet and that was to be blown out of the 1st stage with compressed air- a real freaking pain I might add. Divers who used the regulators more than average would see the HP creep before others. The high pressure creep was not always immediately apparent. You had to let the unit sit for ten minutes and then it would start to rise.
There are other problems and issues with Mares product.
High pressure hoses (pressure gauge hose) that leaked at the crimping. The hoses had to be replaced on NEW HP hoses. It was something that had to tested before the client received the unit or would work out as a problem very early in the units life. There was a material change in the HP hoses also- I am not sure if that ever took off.
Shall we discuss the issues with the IRIS and communication with the Nemo computer? Mares screwed the dealers there! They new the interface did not work.
How about the button problems on the M1 series computer. It is well known that if you dive extensively (a lot) then you run the risk of the buttons to stop working. What happens is the buttons start to require the diver to push harder to make them work and eventually they do not work at all. I have seen one diver blow through three units in two years.
While everything I have said is true and to the point rarely would Mares customers see such problems rather the dealers took the brunt of the problems.
I have owned Mares product and I own it now (v16, BC, Octo, pressure gauge) and it has never failed in a critical manner. I would recommend Mares product to my family and friends. All manufactures have had problems and Mares has bee exceptional with their customers. Sometimes it is hard being between the customer and the manufacture.
Regards, Andrew