Is this their MO?
Let’s just say I hope your experience with them is better than literally everyone else I know who has had an issue with a DiveX scooter and needed support
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Is this their MO?
If it a cheaper DPV, they didn't make a custom seal.Does anyone know a replacement part number from an alternate supplier for the BlackTip shaft seal?
If you can get the part, it should be easy to replace. But, if you can't source a replacement part the difficult of doing the work becomes irrelevant.
You can send just the tail unit to them. My buddy dropped his travel and put a small crack in the tube under a strap. We didn't see it when looking and it flooded while getting his fins on. It literally smoked under water with gray plumes coming out. He took them the tail, they didn't want the tube, and they sent him a compete refurbished travel for ~$550 two weeks later.I'm assuming the circuitry is fried too
?aggravation
They just reached out to me and asked me to ship the entire unit to them for evaluation. I have no idea what that'll cost me.
It’s not cheap, especially sending it across the Atlantic in my case.They just reached out to me and asked me to ship the entire unit to them for evaluation. I have no idea what that'll cost me.