O2BBubbleFree
Contributor
I got an incoming call from the base CO's secretary one day, asking for one of the guys I worked with. It went something like this:
(Me) "Sergeant Smith, May I help you?"
(Her) "I need to talk to MSgt Jones."
"Hold on a second, I'll transfer you."
When MSgt Jones picked up the phone the line was dead. Two minutes later the secretary called back, and I answered again.
"Sergeant Smith, May I help you?"
"I need to talk to MSgt Jones."
Oh, I think you just called, and somehow got lost on the transfer. Hold on and Ill try it again.
No, I hung up. I dont hold.
Excuse me?
I have way too many things to do to spend my day on hold. So I hung up and called back.
Oh, well I wasnt putting you on hold, I was transferring you to his desk.
Well, Im too busy to hold.
OK, I understand. Hold on a minute.
I then put her on hold while I explained the situation to MSgt Jones, and anyone else who would listen. When he got around to picking up the line she was still there. I guess she does hold.
Names were changed to protect the guilty.
(Me) "Sergeant Smith, May I help you?"
(Her) "I need to talk to MSgt Jones."
"Hold on a second, I'll transfer you."
When MSgt Jones picked up the phone the line was dead. Two minutes later the secretary called back, and I answered again.
"Sergeant Smith, May I help you?"
"I need to talk to MSgt Jones."
Oh, I think you just called, and somehow got lost on the transfer. Hold on and Ill try it again.
No, I hung up. I dont hold.
Excuse me?
I have way too many things to do to spend my day on hold. So I hung up and called back.
Oh, well I wasnt putting you on hold, I was transferring you to his desk.
Well, Im too busy to hold.
OK, I understand. Hold on a minute.
I then put her on hold while I explained the situation to MSgt Jones, and anyone else who would listen. When he got around to picking up the line she was still there. I guess she does hold.
Names were changed to protect the guilty.