4 years ago was over charged for dives on our CC, was promised refund, but never received it. Following year paid for 10 dive each for myself and wife and only got 4 dives due to to not having a dive master or a boat captain or some other lame excuse, did get a refund 2 months later. 2 years ago, paid for 10 dives 6 cenote dive, they lost our reservation but charged our credit card for full amount and failed to give us any dives. We showed them the bank trasaction on line that they charge our CC, but they still did not honor it. It took me over 4 months with my CC company to get my refund. We will never do business with them EVER! 3 times 3 screw up never again. Nancy has an "I could give a crap attitude"!
They must have finally got rid of the compressor in the van across the road...