But isn't such a leak fairly obvious , albeit small, to a tech when he does an inspection of the regulator?
It sure would be a shame for the OP to have to pay $30 to get his new regulator working correctly.
Yes, I agree, the problem should be relatively easy to diagnose with the reg in front of you.
The issue that happens all too often is that the "tech" working on the reg is not truly a technician. Many of them are merely "parts changers", who really don't understand the operating mechanics of a regulator. I've seen far too many shops allow such under-trained employees to work on regs. Personally, I spend probably too much time on servicing a reg, when cost effectiveness is considered. After completing the operational tests, I also leave a reg pressurized for a minimum of six hours to make certain that no HP or LP leaks develop. I take pride in ensuring that my work is done correctly, even if it means working at a slow, methodical pace. After all, regulators are life support systems...Funny...Many of my dive buddies call me "anal-retentive", or a "perfectionist" when it comes to servicing a reg. I don't mean to sound arrogant, but in 36 years of diving, I've yet to call a dive due to a gear failure.
IMO, if a new reg develops a problem before 100 or so dives are made on it, then it should be repaired at no charge to the customer. Of course, if the reg is obviously abused or neglected; such as not being correctly rinsed after usage then that would place blame on the owner. In this particular case, I feel that the owner should not be financially responsible at all.
The Rebel is a very simple design, as compared to many other regulators. Properly adjusted, it should be about as robust and reliable as it gets. I use an older version, the Axis, for my stage and deco cylinders. They are so mechanically simple, that there is little to go wrong. Whenever I leave cylinders in a cave, I need them to be as reliable as can be.
Greg Barlow