Lifetime Warranties on Regs

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Some of us don't trust other people to take care of our own personal gear, especially with something as important as regulators. :wink: Or sometimes the reg techs might not service them exactly to how the diver wants. Might not be "wrong" but perhaps not "optimal".

Of course, some of us prefer diving rather than posting on ScubaBoard. With <50 dives (according to your profile, at least) and 20,000 posts...:mooner: Then again, who am I to judge?

Some people aren't very technical and would prefer that a professional handle their life support gear. If you don't have an LDS you trust, that is really too bad for you. Telling a brand new diver not to get their gear serviced could be dangerous advice IMO.

Also, I really don't see what my post count vs dive count has to do with anything. I'm not giving dive advice here. I'm not saying I'm the best diver in the world. I am saying that I *personally* have had experience with getting my reg serviced, having it need new parts, and being damn glad that I had that warranty to save myself nearly $200.

Interesting coming from someone who doesn't post his dive count OR post count. At least I am open and honest about my status...
 
By learning to do the work yourself, learning what maintenance is actully required vs what is required to keep up the warranty and then forgetting about the warranty. What you have to realize is the warranty only covers parts, not labor, which is the major cost of the service. If you do not have the proper paperwork or miss any of the terms of the agreement it becomes void anyway. The lifetime warranty is mostly a sales gimick.



While the above in bold might be good for a seasoned diver with the technical skills to rebuilt regulators, I don't advise it as a response to the original poster, who's number of dives says "not certified yet".

He's not ready to start taking apart the gear and rebuilding it yet when he does't even know how to dive....

(However Herman, I fully support you or others rebuilding their regs if you know what you're doing. just not suggesting that we steer folks not ready for it down that path yet...)
 
Some of us don't trust other people to take care of our own personal gear, especially with something as important as regulators. :wink: Or sometimes the reg techs might not service them exactly to how the diver wants. Might not be "wrong" but perhaps not "optimal".

Of course, some of us prefer diving rather than posting on ScubaBoard. With <50 dives (according to your profile, at least) and 20,000 posts...:mooner: Then again, who am I to judge?

I noticed they are some zeagle kits 1st and second stage out there for about $37-$40 - How much does a shop charge for labor? Are these the only kits available - if so, How do Zeagle regs perform?
 
Some of us don't trust other people to take care of our own personal gear, especially with something as important as regulators. :wink: Or sometimes the reg techs might not service them exactly to how the diver wants. Might not be "wrong" but perhaps not "optimal".

Of course, some of us prefer diving rather than posting on ScubaBoard. With <50 dives (according to your profile, at least) and 20,000 posts...:mooner: Then again, who am I to judge?

It's almost like you're saying that free advice on the internet is worth exactly what you paid for it. :rofl3:

Aside: As for the reg service thing, I'm lucky. The guy I did fundies with is now the manager of the shop I dive out of. He seems to know what to do with my regs :popcorn:
 
Also for those concerned about my experience - don't worry I'm not stupid! I don't plan to start taking my reg apart next week! I just would like to know which parts are available so I can go that route - So when the time comes I can do It myself.
 
ScubaPro parts and Apeks parts are available if you know where to get them. Others, such as DiveRite and Salvo (which are just rebranded OEM stuff) are easily attainable, as the respective companies support divers who work on their own gear.

The other posters are right -- at this point I would have someone more knowledgeable look at your gear. When the time comes for you to work on your own gear, you'll know it. :)



Interesting coming from someone who doesn't post his dive count OR post count. At least I am open and honest about my status...
Of course, I believe in not self-incriminating. :D :D My ratio is bad, but not as bad as some. :wink: Understand that I am just picking...
 
Some of us don't trust other people to take care of our own personal gear, especially with something as important as regulators. :wink: Or sometimes the reg techs might not service them exactly to how the diver wants. Might not be "wrong" but perhaps not "optimal".

Of course, some of us prefer diving rather than posting on ScubaBoard. With <50 dives (according to your profile, at least) and 20,000 posts...:mooner: Then again, who am I to judge?

Really, a good question. Just who Are you to judge?

Not everyone is ready to feel like they know everything and, in fact, trust a trained service tech more than someone who thinks that his or her hundreds of dives makes them superior to others. Don't try to make those who do not have the interest, time, or perhaps the inclination, feel that they are wrong by having a service technician take care of it for them. And yes, you Will pay me for my labor. I paid a lot of money to fly to London and be trained by Apeks. You Should pay me for that knowledge and training if you choose to have me service your regs. Or feel free to do it yourself. I could care less. I would suggest that a new diver have it done by a trained professional. Of course, I get in lots of regs that have been screwed up by those guys who know they can do it better. :)
 
Servicing regs isn't for everyone but you have have several regulator sets or if your a DIY kinda person or if you just dont trust the people who service regs than your likely to be a good candidate.

Scubapro is spendy but they have the free parts for life deal but the more important thing is they have been around for a long time and still make/sell service components for some regs that are 20 years old.

Its debatable but depending on your circumstances you might treat regulators like throw away items also. I know a couple people that buy a new reg (first and second stages) every few years because its cheaper than paying for service.

if you dive all the time and dive salt water I would assume your a good candidate for servicing on an annual basis but if you dive fresh water mostly and maybe dont dive all the time you can do the 2 year thing. It comes down to use and abuse.

If you dont use a reg enough its just as bad as using it to much, the seals and things kinda deteriorate.

I dive scubapro regs and have 12 regs now all for my own use so my average cost to service annually through the LDS is $15 per stage + parts unless they are covered under the plan. for lets assume I have 24 stages to service every year, thats $360 a year just in labor and only 2 of my regs came from a LDS so I would need to pay for parts kits on 22 stages at the MSRP of about $30 or so per kit. Thats about $1000 per year to service my regs or and average of $500 per year for a 2 year service schedule.

Its hard to find scubapro parts kits and there is a couple tools that are necessary and several that are nice to have so you will have a $100 to $2k investment in tools depending on the regs you have just for any special tools. The kits can run you through the roof so you watch for deals or try to find a source, I could probably get a discount just for the number I buy but shops wont sell them outright.

Either way buy doing the service myself I cut the cost about in half depending on parts sources and I enjoy doing things myself so its a bonus. I'm still trying to accumulate parts and dont intend to service my regs until next spring anyway.

If you have say a broken "t" piece or some other non standard replacement part good luck finding that through anyone but a dealer.

I like scubapro and I trust scubapro do I tell people to go scubapro if you dont mind all the BS.
 
DivingPrincessE: I think the point most of us tried to make, maybe not successfully, is that in many cases, the "free parts for life" warranty may not be all it seems. Your case is a big exception. A one-year-old regulator needing repairs that essentially cost as much as replacing the entire first stage is exceedingly rare, unless the 1st stage is flooded. The damage from corrosion in your particular case must have been extensive (i.e. required replacing versus cleaning about all of the internal parts) versus a typical annual service which is a good cleaning and then replacing the "soft parts" (o-rings, soft seats).

I'm not advocating the OP work on his own reg, just look beyond the lifetime warranty when deciding on which reg to buy, and where to buy it.

All regs need to be serviced. The frequency of service and who services them is the decision point.

Best wishes.
 
By learning to do the work yourself, learning what maintenance is actully required vs what is required to keep up the warranty and then forgetting about the warranty. What you have to realize is the warranty only covers parts, not labor, which is the major cost of the service. If you do not have the proper paperwork or miss any of the terms of the agreement it becomes void anyway. The lifetime warranty is mostly a sales gimick.
The "lifetime" deals are not warranties, they are ways to reduce manufacturer's liability and to keep you coming back into the LDS. There is no logical engineering reason, that I am aware of, for a one year, unlimited dives, service interval, I've seen regulators have problems after just a few dives and I've seen others go for a decade without requiring service. Regulator problems tend to develop gradually and do not feature catastrophic failures, the usual symptoms are either slow leaking or harder breathing.
So you can actually service yourself? How - without the proper tools? What do you need?
There are not a whole lot of specialized tools required, even though an IP guage is nice, you can do without it.
I disagree. I think the lifetime warranty with free parts is great. I recently had my oceanic Delta 4/FDX-10 reg serviced (bought it new from a shop about a year ago). For whatever reason, it basically had to be gutted. I don't know the technical side of things but there was a seal broken (or something) and water had gotten into the first stage. When I got the bill it showed all the new parts and how much each cost (bill was around $280), however I was only charged for the labor $75.
Failures of that sort are usually taken care of by the manufacturer regardless of service history.
To the OP, if you are buying a new reg from an authorized dealer don't dink around with servicing. Get it serviced every year, that way you'll have someone experienced making sure it's in working order and you'll get free parts for life to boot.

Lifetime warranty is not a sales gimmick for those responsible enough to mark a day on their calendar once a year to bring it in for servicing...it really is NOT that tricky...
With all due respect, I think it is basically a gimmick. I'd be more supportive if the service intervals stemmed from a knowledge or prediction of mean-time-to-failure or such, but since there are not different recommendations for first and second stages (very different devices) or for diaphragm and piston first stages (also very different devices) or for sealed or unsealed first stages it appears to me to be more gimmick than necessary maintenance.
I thought herman's statement was worth highlighting and repeating. You'll pay labor each time you have your regulator serviced under warranty. You'll need to do the math to decide whether to stick with the annual service schedule, a "modified" service schedule, or "do it yourself" service schedule.

"Playing their game" refers to never missing an annual services and keeping immaculate records to prove that you have had the services performed.

I have five regulator sets to maintain, soon to be six, so I decided to do my own servicing, at intervals "other than" annual :D In other words, when the regulators actually need to be serviced. For my regs, that will be at about every 2 years or so, with frequent inspection and testing in between.

Mares I believe also has a free parts warranty (I'm really not sure, I have Mares regs but will be doing my own servicing so I did not buy the regs based on their warranty).

Best Wishes.
I do my own regulators, as far as service intervals are concerned, I'd guess that I do some sort of significant adjustment every year or so, but as far as stripping it down and replacing most of the internal parts ... three to five years is more like it.
Some of us don't trust other people to take care of our own personal gear, especially with something as important as regulators. :wink: Or sometimes the reg techs might not service them exactly to how the diver wants. Might not be "wrong" but perhaps not "optimal".
I would like to point out that most regulator failures that I know of (I mean big failures, like no air or immediate uncontrollable freeflow) occurred right after "professional" servicing.
Some people aren't very technical and would prefer that a professional handle their life support gear. If you don't have an LDS you trust, that is really too bad for you. Telling a brand new diver not to get their gear serviced could be dangerous advice IMO.
People need imformation to make their own decisions. They know what the shops and manufacters recommend, it good that they get other views, but your are right when you say that if you "aren't very technical," you might prefer, "that a professional handle their life support gear," (even if the "Life Support Gear" is, IMHO, a bit overblown). It's good that you found a "pro" to keep your gear tip-top, but they are not found on every corner or at every shop.
While the above in bold might be good for a seasoned diver with the technical skills to rebuilt regulators, I don't advise it as a response to the original poster, who's number of dives says "not certified yet".

He's not ready to start taking apart the gear and rebuilding it yet when he does't even know how to dive....

(However Herman, I fully support you or others rebuilding their regs if you know what you're doing. just not suggesting that we steer folks not ready for it down that path yet...)
Knowing how to dive has nothing whatsoever to do with knowing how to service or repair a regulator. I've known lots of really good helicopter mechanics who wouldn't try to get one off the ground. If you understand the mechanism that make a toilet flush, fill and stop filling, and you are comfortable repairing a toilet yourself ... you're probably ready, with the assistance of a good book, to do a regulator.
Not everyone is ready to feel like they know everything and, in fact, trust a trained service tech more than someone who thinks that his or her hundreds of dives makes them superior to others. Don't try to make those who do not have the interest, time, or perhaps the inclination, feel that they are wrong by having a service technician take care of it for them.
No one should feel bad if based on a real knowledge of what it takes they decine to do their own regs and take them to someone else. I'm quite capable of doing my own automobile brakes, but I tend to take them to someone else. They key is not to be scared into doing so by folks who want to take your money. Hire others to do it if you don't want to, or if yoiu fell you can't, and do not be ashamed of doing so. But don't do it because you've been scared you into services that really are not needed done by people who are likely not much more capable than you are.
... you will pay me for my labor. I paid a lot of money to fly to London and be trained by Apeks. You Should pay me for that knowledge and training if you choose to have me service your regs. Or feel free to do it yourself. I could care less. I would suggest that a new diver have it done by a trained professional. Of course, I get in lots of regs that have been screwed up by those guys who know they can do it better. :)
That's just the kind of obfuscation that I was referring to. Permit me, please, to observe that that flight and stay was really not required to be competent servicing Apeks regs, some of the easiest to service regs that exist. It would take a real ham-fisted dufus to "screw one up."
 
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