Leisure Pro - a few issues

[Jax]

Leisure Pro has this really great program where, if someone has a question on an item, and you have bought that item, Leisure Pro will refer the question to you, the customer, to answer another customer's question. I think that is pretty cool!

EXCEPT - I have been sent three questions, and NOT ONCE has the link worked so I can answer it.

Suggestion - put another link in the email so people can click on it and actually answer the question when the "Answer Question" link doesn't work.


Second - Leisure Pro is now a Scuba Pro authorized dealer. Scuba Pro's "flagship" computers are the Luna and the Sol.

Why, then, when I search on "Gauge Protectors" or "Screen Protectors", doesn't the Luna / Sol screen protector come up?

Suggestion - carry them! If you do carry them, check that they are named "Uwatec Snap-on Gauge Protector for Galileo Sol and Luna Computers", just like the link for the other Uwatecs.


Third - When one searches on Uwatec, a screen offers "Uwatec gauges", "Uwatec computers", and "General Uwatec accessories.

Why isn't the "UWATEC Galileo Luna/Sol - Smart Tec/Z Transmitter" listed under the accessories? Also, you have other accessories under the computers . . .

Suggestion - separate the accessories out, or put them in with the appropriate category. The half and half doesn't work.


So, how DO I get a protective screen for the Sol / Luna?

 

[mathauck0814]

I find this program to be obnoxious personally. They want customers to be the voice of their business while offering no incentive to the consumer to do so - In start contrast against DRIS which awards points in their loyalty program for the same. I rarely buy anything from LP, but their emails asking me to take time out of my day to answer someone else's question (presumably so that they can make a sale) still rubs me the wrong way.

 

[beaverdivers]

So, how DO I get a protective screen for the Sol / Luna?

We have them. How many do you need?

 

[Jax]

I find this program to be obnoxious personally. They want customers to be the voice of their business while offering no incentive to the consumer to do so - In start contrast against DRIS which awards points in their loyalty program for the same. I rarely buy anything from LP, but their emails asking me to take time out of my day to answer someone else's question (presumably so that they can make a sale) still rubs me the wrong way.

I look at it as a sorta forum . . . I don't mind answering questions, if I know.

 

[mathauck0814]

I look at it as a sorta forum . . . I don't mind answering questions, if I know.

But that's what scuba board is for

 

[giantfan]

. . . I don't mind answering questions, if I know.

I'm with you.... I am more then happy to answer their questions as when I am looking at a product I often look at what other people have said about it. I like that it isn't just some boiler plate description coming from the seller or manufacturer.

 

[Peter_C]

So, how DO I get a protective screen for the Sol / Luna?

I bought the screen cover for the Smart Z from LP's ebay store for less than LP had it listed on their website with shipping.

Personally I hate the emails asking me to answer a question. How do I opt out of it? Why wasn't I asked if I wanted to participate?

 

[Britt]

I looked on their website and didnt see a price for air fills either.

 

[mathauck0814]

I looked on their website and didnt see a price for air fills either.

Compressors | Scuba Compressors at LeisurePro.com

I found it for you

 

[scubamarketing]

I've forwarded this to my manager and will let you all know what I find out.