scratchmyback
Guest
Yes you read that correctly. Specifically, kudos to PADI's market research department. A month ago, I received an email from PADI asking for my feedback in their online survey. I struggled through it, I believe there were issues with the third party they were using for the survey software. It took a very long time to complete this survey - over an hour.
cangry:
I emailed the contact person about the problem and she promptly apologized and thanked me for taking the time to do the survey. She indicated she'd be sending a gift in the mail for my efforts. I received it this week, a PADI eRDP.
I am impressed that a) they offered to send something as compensation for my time b) they actually did it and c) they did it promptly. I don't know about you folks but this kind of approach goes a long way with me.
I emailed the contact person about the problem and she promptly apologized and thanked me for taking the time to do the survey. She indicated she'd be sending a gift in the mail for my efforts. I received it this week, a PADI eRDP.
I am impressed that a) they offered to send something as compensation for my time b) they actually did it and c) they did it promptly. I don't know about you folks but this kind of approach goes a long way with me.