K01 Hood Defect

[B.Elster]

I recently purchased a K01 8mm hood. Everything looked great from the outside. Some days later, I tried it on (dry) and flipped it inside out while taking it off. That's when I noticed the seams hardly have any adhesive. I reached out to K01 via info@k01diving.com but it's been over a week and I've heard nothing back. The hood hasn't seen water yet.

1. Has anyone had or seen this issue with K01 before?
2. Does anyone know how to get in touch with them or their North American rep, other than this general email box that doesn't seem to yield a response?

 

[Frogman82]

Not good. Hope they get in touch with you. Considering the cost of these hoods you expect it to be better than that.

 

[Tracy]

Where did you buy the hood? Contact the distributor you bought it from.

Also, K01 says to never turn their hoods inside out as it will damage the seams.

 

[p_kos]

Where did you buy the hood? Contact the distributor you bought it from.

Also, K01 says to never turn their hoods inside out as it will damage the seams.

Or so you don’t discover lack of adhesive