Is another problem with DAN brewing?

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DandyDon:
I don't think that's correct, at all. Their offices just closed, and I don't have the time at the moment to read the policy and explain the 50 miles thing, but I believe that's not dive related.

Joke Don. I was referring to your being located in that scuba diving meca between Amerillo and Lubbock.

But I too am not sure what the 50 miles relates to.
 
DandyDon:
I don't think that's correct, at all. Their offices just closed, and I don't have the time at the moment to read the policy and explain the 50 miles thing, but I believe that's not dive related.

I could be wrong, but a month ago I called and spoke to a DAN rep. I asked him about the 50 mile evac limit and he confirmed that if I was in a dive accident less than 50 miles from home they would not pay transportation. I always understood that to be the case in the past. I tried to be specific on the phone and if there was a mixup I cancelled it for nothing.

From DAN's FAQ's

What is the evacuation service? Isn't that the insurance?
A benefit of DAN Membership is the emergency evacuation service, DAN TravelAssist. It is a pre-paid member benefit that, in the event of an emergency and you need to be airlifted to a medical facility, and you are more than 50 miles from home, you can access this service. You can use this service during any emergency - even a non-diving one. In order to use this member benefit you MUST first contact DAN Travel Assist, BEFORE making any evacuation arrangements. Again this is an emergency evacuation services.
 
no, they are not the same thing.

you get a lift to the nearest chamber anywhere, even within 50 miles from home,
but the emergency has to be dive-related. this is part of your
plain-vanilla DAN Dive Insurance. See page 25 (Eligible Charges)
of the Benefits Handbook:

http://www.diversalertnetwork.org/membership/handbook.pdf

ok... now for DAN TravelAssist. if you are MORE than 50 miles from home,
you get additional benefits (called DAN TravelAssist), which include medical
transportation for non-dive related issues as well:

http://www.diversalertnetwork.org/membership/travelassist.asp

there is an issue here, which i have not been able to settle:

if you are MORE than 50 miles from home, you seem to
have to clear air or water ambulance transportation with
DAN TravelAssist. see page 26 of DAN's Benefits Handbook.

http://www.diversalertnetwork.org/membership/handbook.pdf

as always, please don't consider this legal advice. consult
an attorney qualified to practice insurance law in your jurisdiction.
 
It appears to me that based on SSS bussiness ethics and their mud throwing campaign, I would not want to be treated at their facilities (covered or not) who is to say that their medical ethics are better?
There are so many places to dive in the world that I have no hope to visit most of them. This only makes one or two places that I know I won't visit unless another chamber springs up nearby.

What worries me is, if SSS is in a mud throwing campaign than I'm sure that they are members on this and many other boards trying to fuel the fire.
 
PRL:
It appears to me that based on SSS bussiness ethics and their mud throwing campaign, I would not want to be treated at their facilities (covered or not) who is to say that their medical ethics are better?
There are so many places to dive in the world that I have no hope to visit most of them. This only makes one or two places that I know I won't visit unless another chamber springs up nearby.

What worries me is, if SSS is in a mud throwing campaign than I'm sure that they are members on this and many other boards trying to fuel the fire.
You always have the right to decline medical attention. :D
Unless this issue is resolved in the very near future, I'd rather get insured with someone else and go diving. ;)
Somehow SSS was able to come to an agreement with all other DAN subsidiaries in the world as well as other insurer, only not with DAN America. Doesn't it tell you that DAN america appears to be dragging their feet in trying to resolve their issues with SSS?
 
When two parties fight, the fact that one party is clearly in the wrong does not mean that the other is entirely in the right. But it does appear that SSS is the clear bad guy in this.
 
It's not uncommon for other countries to OVERcharge Americans. The Bahamas is a prime example of price gouging. During my last visit there I was amazed at how Americans were overcharged for everything. Example: Day one, ice $6 a bag. Day 3, $8 a bag (we were leaving) and the place knew they would not get anymore US dollars from us.

Just curious if anyone knows what is charged to other countries for chamber use.
 
i dont claim that i know who is the bad guy here, so please no outcries!
but my point of view would be - if i have a dan america insurance i paid for this coverage (call it $250k for there highest plan) that states that it covers up to this amount incl. chamber treatment. as far as i know there are no chamber exemptions or max. amounts per treatment. if there are really open bills, dan refuses to pay, that means that dan rides its "private war" on the back of its custumers out. they should pay the bills and take sss to court over it. having managed several dive businesses in the caribbean, pacific and other areas (not chambers!) i know that potentially cost of operation can be severely higher then in socalled 1st world countries due to extreme supply prices and duties. the chamber would have any right to set their prices accordingly. obviously it seems to be only dan america (who owns the insurance section they offer) that has a problem with it. considering other irregularities (that where plenty discussed and in the media) with dan over the last several month i wouldnt be surprised if the problem is actually on dan's side.
as i said, i dont have the detailed information to make a claim on behalf of either side, it just strucks me as odd, that other insurance companies dont argue the charges. no insurance is willing to pay 1cent more than they have to.
 
I was under the impression that DAN (as an organisation) owned the vast majority of chambers as they can only be bought and operated under certain regulations!!
Interesting to know why these places would opt out though as DANs money must be better than ours!!!
 
I do not belive DAN owns many chambers . they are a research organization and insurance company. I know they do not own the chamber at Long Beach Memorial they sent me to.

This whole thing is really a non-issue. A chamber operator who is charging DAN more than they charge others and DAN is saying, no, we will pay what others pay thank you very much. Now someone is continuing to spread this story and continues to resurface the same old story as a New Story in an attempt to create the illusion of "yet another problem". Which is not true, same old problem and it is not wtih DAN, but with the chamber operator.
 
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