I was pretty disappointed this week to get my renewal paperwork from DAN. Apparently Family memberships are being phased out in Canada. Last year I paid about $300CAD for the four members of our family on the Master plan (membership + insurance). With the change to the membership structure it will now be $400 CAD. That's an increase of a third in just one year! (The insurance portion hasn't changed much, just the effective membership cost)
Customer service was unhelpful and blamed this on underwriter policies, but I fail to see how this would affect membership (which should be entirely under DAN's control). Anyone else have perspective here?
Customer service was unhelpful and blamed this on underwriter policies, but I fail to see how this would affect membership (which should be entirely under DAN's control). Anyone else have perspective here?