Horrible service from lds

[decompression]

Glad it worked out.

 

[The Chairman]

Glad to hear it too. It's not so much the money: you worked hard for that cert.

 

[bl6394]

Padi took care of the issue and i finally have my temp c card.

Good. Not submitting your PIC within 7 days (barring any missing course requirements or pre-agreed financial arrangements) is a standards violation. I'm glad the shop took care of your issue.

Bjorn

 

[divad]

Good. Not submitting your PIC within 7 days (barring any missing course requirements or pre-agreed financial arrangements) is a standards violation. I'm glad the shop took care of your issue.

Bjorn

Apparently the shop did NOT take care of the issue.

 

[bl6394]

Apparently the shop did NOT take care of the issue.

Right. I suspect there was a call from QA to the shop - that properly motivated them to get the PIC submitted.

 

[Fl_Ocean_Lover]

Right. I suspect there was a call from QA to the shop - that properly motivated them to get the PIC submitted.

That's exactly what happened. The lady from padi I spoke with called the shop and got them on the ball. It's sad it took this action just to get them to comply. I'll be looking for a different shop to get my daughter certified.

 

[divad]

Hurrah!.......everyone agrees.

 

[The Chairman]

I'll be looking for a different shop to get my daughter certified.

Lots of choices here in the Sunshine State. Have fun!

 

[Fl_Ocean_Lover]

I'm very shocked. The of ADI, DJ called me this morning and gave me an apology and explanation. I wasn't expecting that as most places simply do not do that these days. I was even offered to come to the shop for a face to face apology as well. I will be giving ADI another chance because of this. Joe

 

[The Chairman]

Way cool. Anyone can have a bad day or even a couple of weeks. Everyone will make mistakes and some of them are bigger than others. An apology goes a long way to heal the wounds and re-establish trust.