thanksforallthefish
Contributor
Yes I know, the whole "have you done this, have you done that" etc...good grief what a waste of time! It would be nice to speak to a human straight away, but last time I called I was on hold for 35 minutes! That's not good enough by any standards, but I believe they've put off a lot of staff.
Hmm, must try that next time (because there will be one!) and see what happens!
OMG ... you have to be joking 35 minutes is ridiculous ... I dont know what I would have done then.
It is amazing that they can be so quick to take your money, but so slow at helping when you have a problem.
If you want to talk to NZ just let me know ... you don't need to keep chatting here as well