A ScubaBoard Staff Message...
While we understand your frustration at the poor service you feel that you received, we ask that you not perpetuate drama by cross posting from another board. Parts of this post referencing that have been removed and we ask that everyone posting here keep this discussion civil
Thank you for your cooperation!
Carolyn:shark2:
SB Moderator
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I'm just a customer, I don't live in Key Largo, I don't work in the dive industry. Prior to diving with GC, I knew no one there and other than a few things I've learned (all of which I take with a grain off salt) after my post and from speaking with the owner, all I know about employment issues at GC are what can be seen as a customer.
The first time we dove with GC was great and that day Becky wasn't there. The second time when the fiasco occurred Becky was there.
Becky was the entire cause of our fiasco.
Like I said in an earlier post, Larry (the owner) called me and addressed my concerns. My impression of him from our conversation is that he is a real decent guy and genuinely interested in providing a great product. My feeling after speaking with him is that I would give GC another try. While, I was bummed to hear he lost what I thought was a great captain and mate, I have confidence that Larry probably picked a good replacement. Larry also told me that sometimes he is the captain and based on my conversation with him, it sounds like he'd be a great captain.
From my view and experiences,
Garden Cove only has one problem: BECKY! The other woman (can't remember her name) who was in the shop the first time we went was great, the captain (Mike) and dive master (Jenn) were great and Larry the owner was great.
I don't know Becky, I've seen her for 20 minutes in my life on June 19 when her sloppiness caused unhappy customers and her lack of understanding of nitrox diving could have caused a death.
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Somebody pointed out to me she started this thread:
(No) Oil in the Keys
When I first saw this thread, I asked my wife "what's the cancellation policy on our hotels?" We had the week from 5/31 to 6/6 booked from Key West to Key Largo. We nearly canceled due to what Becky was writing on the internet. We dropped over two grand, all on tourism, in the Keys that week. That money wouldn't have gone to the Keys had prudent Scuba Board members not stepped up and corrected her misinformation.
My recommendation about Garden Cove is give them a try but, only on Becky's day off.
Or is it only whining if you can't get the last word? 
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