I just received and invoice from Halcyon for $0.00 along with a new reflector for my Proteus lighthead.
I had noticed that my light was significantly dimmer than Terkle's Sollys 10w HID. I was bummed. And then I noticed that my light was significantly dimmer than Shane's Halcyon proteus lighthead.
Hmmmm.... looking at the reflector I noticed that mine was no longer shiney like a mirror but had a haze over it.
I was both relieved and concerned... why had this happened? My lighthead has never flooded.
I called Halcyon just as the last person was leaving Friday for the labor day weekend.
And today the reflector arrived. This has been my ongoing experience with this company. Great customer service.
I had noticed that my light was significantly dimmer than Terkle's Sollys 10w HID. I was bummed. And then I noticed that my light was significantly dimmer than Shane's Halcyon proteus lighthead.
Hmmmm.... looking at the reflector I noticed that mine was no longer shiney like a mirror but had a haze over it.
I was both relieved and concerned... why had this happened? My lighthead has never flooded.
I called Halcyon just as the last person was leaving Friday for the labor day weekend.
And today the reflector arrived. This has been my ongoing experience with this company. Great customer service.