Garmin Descent X50i Power Issue – Unreliable for Diving

[sidlin]

I recently purchased the Garmin X50i (March 11) and encountered a serious issue. Initially, it powered on fine, but afterward, it became inconsistent—sometimes it turned on, sometimes it didn’t, even with an 80%+ battery.

This is a major concern for a high-end technical dive computer. If it fails during diving, it could be dangerous. Has anyone else experienced this issue?

[EDIT]
I already followed the manual, which holds the PWR button for more than 2 seconds, but as you see in the video, it still cannot be turned on.

VIDEO

 

[sidlin]

Follow-up: I've submitted a request to get it repaired, and will update it here for those who still consider buying this model.

 

[spatty99]

Garmin customer service is excellent, just call them and they'll have a new replacement to you in a couple days.

 

[sidlin]

Garmin customer service is excellent, just call them and they'll have a new replacement to you in a couple days.

Yes, I did receive their prompt response. However, I still believe this should not occur in a high-end product line.