Scubapro/Uwatec do NOT get to decide whether or not to fix or replace your computer in a recall. Limiting sales to approved dealers doesn't absolve them of liability if someone gets bent (or worse!), no matter whether it was bought from an approved LDS or LP/DiveInn or second hand from eBay/Craigslist. All recalls (not just scuba) have to be on a no-questions-asked basis. Uwatec has
specific experience with this BTW.
Like a car seat recall, they can't notify you if you don't send your contact information. In the case that you didn't send in a registration card, you might need to contact them instead. SB is a great resource for this type of thing, I think NetDoc and the mods are even considering a recall specific forum. Or just check the vendor website periodically.
Its true that there is nothing to prevent your LDS from being dicks and not helping you (even if you bought it from a different approved dealer), but that falls under "cutting of your nose to spite your face", alienating a potential new customer. That's always the case, though. In that case all recalls have toll free numbers to get the necessary shipping information.
If your LDS is feeding you bull***** saying that gray market regs and computers don't get recall support, they are probably lying to you and if that's true they don't deserve your money in the first place.
John (Aladin Tec2G owner, ironically, bought from an approved Scubapro/Uwatec dealer

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