Excellent service from Dive Gear Express, again

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scubadada

Diver
Staff member
ScubaBoard Supporter
Messages
19,586
Reaction score
18,412
Location
Philadelphia and Boynton Beach
# of dives
1000 - 2499
I recently ordered a 22" LP hose from DGX for my secondary regulator. After installing it, I noticed a weak section near the first stage that felt softer and kinked under the weight of the second stage regulator.
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I sent DGX a message this morning at about 8:30. They responded immediately, and a replacement hose is already being shipped to me. That's service.

I have been a DGX customer for a long time. Excellent product quality and service like this will keep me coming back
 
Always had great customer service from DGX.
 
Always had top-notch service from DGX even here in Australia.
I met one of their sales reps at OzTek in 2019 and he asked me if there was anything DGX could do better?
I said no... please just keep doing what you are doing!
 
They are great
 
https://www.shearwater.com/products/perdix-ai/

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