Kyle G. Anderson
Guest
- Messages
- 2
- Reaction score
- 0
FERRY SCHEDULE:
Staying in CanCun and ferrying to Cozumel is somewhat of an extra challenge and cost but it is worth it for the diving. The only thing I'd recommend is check with the schedule of ferry times. Some times posted on the internet are incorrect such as early morning ferry to Cozumel at 7:00 a.m. is not correct. There is none. Also there is not a 1:00 ferry from Cozumel back to the mainland. If you are planning a ferry around your dive reservations take note especially for a morning dive.
DIVING BLUE XT:
I was looking forward to diving with Christi and Blue XT until I run into the schedule problem on first of 3 days I had reserved well in advance coming from the USA. First of all calling locally in Mexico as well as calling home is one of the biggest hastles you'll ever face on vacation. Arriving at our resort on the CanCun side late on Sunday before my Monday reserved dive and not able to make a call to confirm with Chrisiti at Blue XT ended up to be bite me. I thought I had plenty of time to get to the 7:00 ferry and then make it to the meeting point at 8:30 for my dive. Well, I was surprised to find out no ferry leaves at 7:00 so I had to wait until 8:00. I immediately found a phone by ferry to call phone number accross to Blue XT office and used a mans cell phone that had calling capabilities in Mexico. Just got answering machine and left a message that I'd be 30 minutes late. When I arrived at pick up point it was 8:35 a.m. Nobody there and I waited for until 9:00 and then found a local phone to call office again. Only answering machine. I then called Christi's cell phone and only got her voice mail. I waited for 2 hours on the pier after leaving a message on there office phone and her cell phone. I finally reached her on her cell phone after 10:30 and I was very disappointed to the tone of her voice that she was upset with me for not being there. I understand that she has business to run and a no show is hard to swallow. But everything I went through to book in advance and not knowing the ferry not operating on the 7:00 time was a surprise. Christi was very defensive in that she was not willing to work with me on re-scheduling but instead she told me that I would not get my money back for dive. I had reserved the 3 day dives and had to send 33% of money as a deposit and I ended up out $73.00 before I even got a chance to go diving. I was very disappointed in Blue XT. One other review I read about Blue XT is that they are the best out of all dive shops about returning your e-mails and communicating but I will say this, once you get over there things change.
I continued my diving in Cozumel through SCUBA Club Cozumel the remainder of week. Had a great time and they were willing to hold boat every day for 30 minutes to wait for me to come over on 8:00 ferry.
I wish I could give Blue XT a better review but my decisions are based on first impressions.
Staying in CanCun and ferrying to Cozumel is somewhat of an extra challenge and cost but it is worth it for the diving. The only thing I'd recommend is check with the schedule of ferry times. Some times posted on the internet are incorrect such as early morning ferry to Cozumel at 7:00 a.m. is not correct. There is none. Also there is not a 1:00 ferry from Cozumel back to the mainland. If you are planning a ferry around your dive reservations take note especially for a morning dive.
DIVING BLUE XT:
I was looking forward to diving with Christi and Blue XT until I run into the schedule problem on first of 3 days I had reserved well in advance coming from the USA. First of all calling locally in Mexico as well as calling home is one of the biggest hastles you'll ever face on vacation. Arriving at our resort on the CanCun side late on Sunday before my Monday reserved dive and not able to make a call to confirm with Chrisiti at Blue XT ended up to be bite me. I thought I had plenty of time to get to the 7:00 ferry and then make it to the meeting point at 8:30 for my dive. Well, I was surprised to find out no ferry leaves at 7:00 so I had to wait until 8:00. I immediately found a phone by ferry to call phone number accross to Blue XT office and used a mans cell phone that had calling capabilities in Mexico. Just got answering machine and left a message that I'd be 30 minutes late. When I arrived at pick up point it was 8:35 a.m. Nobody there and I waited for until 9:00 and then found a local phone to call office again. Only answering machine. I then called Christi's cell phone and only got her voice mail. I waited for 2 hours on the pier after leaving a message on there office phone and her cell phone. I finally reached her on her cell phone after 10:30 and I was very disappointed to the tone of her voice that she was upset with me for not being there. I understand that she has business to run and a no show is hard to swallow. But everything I went through to book in advance and not knowing the ferry not operating on the 7:00 time was a surprise. Christi was very defensive in that she was not willing to work with me on re-scheduling but instead she told me that I would not get my money back for dive. I had reserved the 3 day dives and had to send 33% of money as a deposit and I ended up out $73.00 before I even got a chance to go diving. I was very disappointed in Blue XT. One other review I read about Blue XT is that they are the best out of all dive shops about returning your e-mails and communicating but I will say this, once you get over there things change.
I continued my diving in Cozumel through SCUBA Club Cozumel the remainder of week. Had a great time and they were willing to hold boat every day for 30 minutes to wait for me to come over on 8:00 ferry.
I wish I could give Blue XT a better review but my decisions are based on first impressions.
