1_T_Submariner
Contributor
Should have given you a credit or refund.
Did I get taken for a ride??
- Thread starter Texaswinds
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If this happened to me, I would consider it karmic retribution for not carrying my O-ring kit, as I know I should. If I wasn't going to use all the tanks at the same time, I'd just throw out the bad O-ring and replace it with an O-ring from one of the other tanks (as someone basically already said). The O-ring-less valve would be caught and re-ringed when they went to fill it. If I needed all the tanks at once, I'd just pull the O-ring and flip it around. That'll usually get another dive out of it in a pinch, unless it's cut, of course. (Do divemasters not learn that old trick anymore?)
Perhaps I'm considerably more forgiving than many people, but since the fault was my own, at least in part, the buck stops with me. Will I mention my disappointment that I didn't catch the bad O-ring when I go to the shop? Sure. Will I ask them if they ever check the O-rings? Definitely (but in a fairly nice manner, especially since it's a loaded question). Will I suggest it might help other divers (and my occasional forgetful self) if they'd remind people (and me) to check the O-rings when they rent the tanks (so they can swap them out if they look ragged)? Yeah, they'd probably think that's a decent idea.
If I'm at fault for something as basic as an O-ring, I refuse to share that blame with anyone, as I need to learn to be better and pain is an excellent teacher. (Perhaps somewhat strangely, more than once my accepting full blame for something that may have been partially the fault of a shop has ended with them apologizing for their part and giving a refund or credit, but maybe that's what happens when you go in humbly instead of being yet another you-owe-me customer.)
Perhaps I'm considerably more forgiving than many people, but since the fault was my own, at least in part, the buck stops with me. Will I mention my disappointment that I didn't catch the bad O-ring when I go to the shop? Sure. Will I ask them if they ever check the O-rings? Definitely (but in a fairly nice manner, especially since it's a loaded question). Will I suggest it might help other divers (and my occasional forgetful self) if they'd remind people (and me) to check the O-rings when they rent the tanks (so they can swap them out if they look ragged)? Yeah, they'd probably think that's a decent idea.
If I'm at fault for something as basic as an O-ring, I refuse to share that blame with anyone, as I need to learn to be better and pain is an excellent teacher. (Perhaps somewhat strangely, more than once my accepting full blame for something that may have been partially the fault of a shop has ended with them apologizing for their part and giving a refund or credit, but maybe that's what happens when you go in humbly instead of being yet another you-owe-me customer.)
JKPAO
Contributor
Reef said it all, change the O-ring from a used tank! The O-ring must have held to pump it down! (if you gauged it full ) Just a bummer that it failed on your dive!
John See you topside
John See you topside
You should have inspected/had an O ring.
The shop should have been a little less penny-wise and pound-foolish.
The shop should have been a little less penny-wise and pound-foolish.
daniel f aleman
Contributor
Blaming others concerning scuba will get you killed - YOU are responsible for every piece of equipment that you use.
And, I want to thank those with <100 dives for their usual chiming in...
And, I want to thank those with <100 dives for their usual chiming in...
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I just got certified, so I have zero experience renting SCUBA gear.
However, I play in some jazz groups and rent a lot of other gear. If a fuse blows, it's basically a wearable part and I need to go into my bag and pull out a fuse. If I don't have a fuse, I need to go buy a fuse. What I don't do is whine to whoever rented me the gear that a part that is designed to wear out worn out.
That said, I would hope the shop would remind you at checkout to see if you need o-rings, silicon lubricant, or any other repair parts necessary to properly service the wearable parts of the gear you're renting.
But when all's said and done, there's no way the shop can know if you used the tank or not. It's possible to fill a tank away from a dive shop.
However, I play in some jazz groups and rent a lot of other gear. If a fuse blows, it's basically a wearable part and I need to go into my bag and pull out a fuse. If I don't have a fuse, I need to go buy a fuse. What I don't do is whine to whoever rented me the gear that a part that is designed to wear out worn out.
That said, I would hope the shop would remind you at checkout to see if you need o-rings, silicon lubricant, or any other repair parts necessary to properly service the wearable parts of the gear you're renting.
But when all's said and done, there's no way the shop can know if you used the tank or not. It's possible to fill a tank away from a dive shop.
MY take?
The dive shop owner is shortsighted and a poor business person. It takes much more to get a new customer than to retain one. Let alone the ill will this will spread.
He filled the cylinder so we can assume that although well worn it apparently was functional when mated with the whip. Does this constitute inspection and being fit for use? Maybe not in a quality way but certainly at some level.
Did you try different regulators on different cylinders? Nothing is perfect and that includes yokes. Remember that it had just been filled. Granted it may have been a leaky fill job. Did you try different screw tensions or flipping the O-ring around?
3 divers including a DM and nobody had a spare o-ring?
Was it a popular dive site? Did you look around on the ground for a better one? Another better prepared dive party?
I am assuming that this was 3 cylinders for 3 divers on a 1 dive outing. If more cylinders were involved a transplant would be a no-brainer.
Sorry guys, no McGyver award for you either.
Bottom line:
Store F
Divers D
Pete
The dive shop owner is shortsighted and a poor business person. It takes much more to get a new customer than to retain one. Let alone the ill will this will spread.
He filled the cylinder so we can assume that although well worn it apparently was functional when mated with the whip. Does this constitute inspection and being fit for use? Maybe not in a quality way but certainly at some level.
Did you try different regulators on different cylinders? Nothing is perfect and that includes yokes. Remember that it had just been filled. Granted it may have been a leaky fill job. Did you try different screw tensions or flipping the O-ring around?
3 divers including a DM and nobody had a spare o-ring?
Was it a popular dive site? Did you look around on the ground for a better one? Another better prepared dive party?
I am assuming that this was 3 cylinders for 3 divers on a 1 dive outing. If more cylinders were involved a transplant would be a no-brainer.
Sorry guys, no McGyver award for you either.
Bottom line:
Store F
Divers D
Pete
diver 85
Contributor
Probably check into the owner's hx. & you'll find out the old saying is true: mental illness breeds mental illness..........
daniel f aleman:
Could you be more arrogant?
They didnt use the tank because on inspection they found the bad o'ring. Should they have checked it before they left the shop? I think everyone knows the answer to that, whether they have had 100 dives or 3k + like yourself.
Have you looked at the o'ring on every tank you have ever had filled or handed to you at a rental shop? I typically don't, but I do look at them when I go to put my reg on them. This is why extra tank o'rings are an important thing to have with you while you dive.
What percentage of divers out there including yourself at one point, rely on a dive shop to inspect, service and certify their gear? I'd almost assume at one point in their diving career, every one of us.
Racket:
Yes he could.......................
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