If it was locked out due to missed stops. Then the dive centre took the correct action. Although you could argue they only needed a 24hour off-casing period, then to rent another computer.If I'm understanding this rght, the Suunto locked out for 48 hours. So if she had been diving a Shearwater for instance, which does not lock you out ever, there would have been no problem?
If that is true, the dive center seems to have no clue about deco theory and procedures.
Most Recreational Dive computers will lock out if you violate the profile (miss stops). Once locked out they will not function again. Just because the Shearwater "will let you dive" if you violate stops, doesn't mean it is a good idea!!!!. The Shearwater's where originally targeted at technical divers that have a much better understanding of decompression theory than most recreational divers.