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DC1400 blank screen

Discussion in 'The SeaLife Station' started by mitchsea, Jan 2, 2015.

  1. mitchsea

    mitchsea Captain

    # of Dives: 200 - 499
    Location: West Palm Beach, Florida, United States
    Turned on my DC1400 and got nothing but a blank, white, lit screen :depressed:. Turned if off and on a few times, same thing. Took out battery and card, put back in...same thing. Camera is ALWAYS dry and clean. Any ideas? Anyone solve this? Emailed Sealife customer support yesterday, still waiting for a reply.

  2. DandyDon

    DandyDon Old men ought to be explorers ScubaBoard Supporter

    # of Dives: 200 - 499
    Location: One kilometer high on the Texas Central Plains
    Phone: (800) 257-7742
  3. mitchsea

    mitchsea Captain

    # of Dives: 200 - 499
    Location: West Palm Beach, Florida, United States
    Just wanted to follow up my question to let you all know they replied to the email with a service authorization and shipped me out a replacement camera the same day they received mine. Great service Sealife, thanks!
  4. Crass3000

    Crass3000 Divemaster Candidate

    # of Dives: 100 - 199
    They have great customer service. I just sent a strobe in today to have them look at. It has had plenty of use and your new one will too if you take care of the camera. If you take care of your SeaLife camera it will make you happy!!! It's not the best camera out there (I assume National Geographic uses a $20K camera) but for the price the quality is awesome. They have made it easy to use auto settings to take great pictures. Probably the easiest camera system out there for beginner photographers.

    For future reference or for other people just call them and they will give you an RMA right away.

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