So I have a CX-2 backup light and generally really like the device, with one major caveat. Despite it charging through "USB-C" it doesn't really seem to support the standard, just the physical port. When you buy the light it comes with a USB-C to USB-A (old school rectangle USB) cable. Why do I say it doesn't support the standard? Well trying to charge from USB-C to USB-C doesn't work at all (so from a MacBook Pro wall charger cable, generic Anker USB C wall outlet, or a powerbrick all of which work with all my other USB C devices). The number of wall outlets/and USB-C to USB-A cables it supports is also apparently limited or very picky. Trying to use a powered USB A hub is a no-go (have tried multiple), charging off multiple computer USB A ports doesn't work, it really is hyper limited to just a few cables and wall charger combinations. My guess is that the charging port is for a lack of better word, dumb and that dive rite didn't implement power delivery negotiations on the board. It can really only safely handle a very narrow power input and the USB specification can deliver a wide range, many of which would be too high/damaging for their device. Good USB C devices are capable of performing a negotiation with the device delivery the power and say (in simplified terms) that's great you can provide X, i however only need Y in order to safeguard them. It seems Dive Rite didn't do that. Meaning you plug in something and if its too powerful you are out of luck. I will admit I am a bit perplexed why the USB-C to USB-A cable matters, but other USB-C to USB-A cables are really hit or miss with this light, on cables that work on other USB C to USB A devices just fine.
Leaving us with a product that is hyper picky about how it's charged despite using what is meant to be a unifying port. This is disappointing and something I would hope they change on future revisions. I have to make sure now I don't loose/damage the very specific combination of charger/cable that this light works. I can only imagine how frustrating/difficult this would be to replace while traveling, not only is not just a USB C cable, its a USB C to USB A, and you better hope the device likes the particular variant of the cable.
While not critical it is annoying. I didn't select this light solely for its USB-C connection but it was a factor. It was meant to allow for one less unique cable/adapter while traveling and just in general.
I have reached out to Dive Rite customer service a few times and gotten no reply. So just wanted to make people aware and see if anyone else has had the same experience.
Leaving us with a product that is hyper picky about how it's charged despite using what is meant to be a unifying port. This is disappointing and something I would hope they change on future revisions. I have to make sure now I don't loose/damage the very specific combination of charger/cable that this light works. I can only imagine how frustrating/difficult this would be to replace while traveling, not only is not just a USB C cable, its a USB C to USB A, and you better hope the device likes the particular variant of the cable.
While not critical it is annoying. I didn't select this light solely for its USB-C connection but it was a factor. It was meant to allow for one less unique cable/adapter while traveling and just in general.
I have reached out to Dive Rite customer service a few times and gotten no reply. So just wanted to make people aware and see if anyone else has had the same experience.
