Aloha Floridagulfpalms and fellow Scubaboarders! As you will be able to tell by my posting number, I am new here. My name is Don and I do run the Maui Diamond II.
Sorry to get in on this so late in the game, but I am not exactly an internet saavy guy and just had another customer foward this link to me. Needless to say, it was distrurbing to read this post and I am very interested to learn more from Floridagulfpalms. Some of the things mentioned sound plausible, some are just plain impossible.
Also, after reviewing emails and spam folders with a fine tooth comb, I can assure you that neither the shop nor the boat received any sort of communication from this poster. It is our practice to handle customer concerns immediately; remember, we WANT to please folks! If I don't know it's broke, I can't fix it.
Floridagulfpalm, I invite you to contact me directly at
don@wedivemaui.com or via phone and I will be happy to discuss this with you - though you may not dive with us again, you do still matter.
Fellow Scuba Boarders, I hope we meet again under kinder circumstances. I will have no access to internet service until after the 22nd of this month, so Floridagulfpalms, I will not be able to respond to you until then, but I can assure you of a speedy response at that time.