I can tell you what his feelings will be in the future, unfortunately he is going to harbor ill feelings for a long long time. He may show them openly or hide them well behind a smile, but they will be there. You can forget about special favors, quick reg service, special invites on deals, etc. For some reason in this industry, many LDS owners take it personally.
Offering cash was not a good idea, business owners want your business not your charity or bribe. How does he invoice that, Customer Guilt? Better would have been to take that $40 and apply to a purchase, say if you got fins for $60 that would have cost $100 at his store.
Offering cash was not a good idea, business owners want your business not your charity or bribe. How does he invoice that, Customer Guilt? Better would have been to take that $40 and apply to a purchase, say if you got fins for $60 that would have cost $100 at his store.