SkimFisher
Contributor
I just purchased an Intova torch (:: INTOVA ::) less than 4 weeks ago and had it fail on me yesterday mid-dive at a depth of 65 feet. This was the 4th dive for the torch and it still had the original set of batteries in it so I thought it may have just been time for a new set. Upon surfacing I dried it off and set about replacing the batteries. I didn't notice any moisture on the O-rings or threads, but when I opened it up there was definitely leaking going on somewhere. There wasn't a lot of water in the torch - barely any really - just a few droplets on the sidewalls. When I examined the end piece I noticed that it looked like water was coming in THRU the endpiece/switch mechanism - not around it. See the picture I took - it will better explain things. Notice the discoloration in the seal around the spring AND under the spring (I couldn't really get the camera to focus on what's under it, but you can see the bubbling).
Either way - what recourse do I have here? This seems to be obviously defective - so how can I get it fixed/replaced?
Either way - what recourse do I have here? This seems to be obviously defective - so how can I get it fixed/replaced?