We would like to send out a warning to everybody who is going to Komodo (Labuan Bajo) to do some diving. We where there July 2011 and had decided to do a live abroad for 4 days (very nice way to dive Komodo) and we find this dive center, DANNYSSS DIVER (Owner: Daniel Yusuf). Before we went out on our dive trip, we sat down and talked with Daniel for at least 2-3 hours where we asked about PADI certificate, safety, diving experience, boat, gear (we tried out gear as well, looked nice), dive guides etc
everything we could think of just to get the best out of our diving. Daniel seemed really nice at the time of booking and we trusted everything he said
we should have known better! The trip ended in disaster! Daniel promised us and experienced dive master that had excellent knowledge about the Komodo waters and he also promised us good safety on the boat and so on. We didnt have that at all!
Small things we can complain about: We didnt have a dive computer at the time, so we got promised that they where going to bring an extra dive computer that we could use during our dives, however, we never got it. We were promise a safety balloon while ascending, but this wasnt used, we got wrong sizes of the BCDs so had to dive with too big ones for first dive (they brought wrong bag), two regulators where leaking, one had a lot of resistant when breathing through it, we tried to get the crew to contact the owner when things started to go wrong (we asked them SO many times during our time at the boat!!), they always said they had bad connection, and should try again later..They never tried!
As it turned out when we were out on the boat, the dive master (Daniels brother from Germany that was in Labuan Bajo on vacation, very CHEAP for Daniel I would presume) had no clue what he was doing! Hardly could do the underwater signs. We felt as the most experienced divers (we are advanced divers with around 60 dives in different types of water, so not rookies, but not experienced enough to handle Komodo waters by ourselves)! He didnt have a dive master degree, he hadnt dived more than a few times in the lap of 8 years and also he hadnt dived the dive sites before (he asked the non-diving captain of the boat how he was going to do the dives). If he had dived the dive sites, it was just once or twice! He also didnt give us any briefing about the dives and if we asked what we could see in the water, he said fishes!!! First 2 dives he had a hangover and went out of air very quickly so our dive times were really short
We really should have returned already after the first dive, but it is easy to be after wise
now we feel stupid! We were far out in the water, if we had gone back we had not have time to find another dive center and gone back in the waters as we where short on days. Also we tried to get them to contact the owner so he could send out some other guide, but as we said, their promises were just lies!
As komodo waters are really tuff whit very dangerous currents, we dont lie when we say the Dive master almost got us killed! The planning of the dives was terrible, e.g. we stayed very deep for a very long time (21-24 m for at least 30 min) and therefore had to go very slow up = Olle went out of air (or because of slow ascent he had zero bar at 5 m safety stop, however could still breath all way to surface), this happened even though we showed how many bar we had all the time and really tried to get him to start go up as we really felt that we where to deep to long! Also we were caught by HEAVY, HEAVY currents during 2 of our dives. Moreover the dive master left us alone in the water during one point while he went up himself.
It ended with that Sofia got decompression sickness. This after third dive of the day and in the water during our dive the dive master showed Olle that the dive computer showed NO DIVE! Wherefore Olle signed that we were going to go up. Before we had come this far we where caught by an awfully powerful current by suprice when going over a cliff (the dive master told us in advance, after we had said we didnt want to do any difficult dives with him as we didnt trusted him, that this dive was going to be very easy. This more than anything told us that he didnt know the waters at all!!). In this current Sofia where thrown up higher than us, to shallow water very fast. After giving the dive master a hard time at the surface Sofia started to feel strange feelings in her leg. Neither the dive master nor any from the crew had any idea what to do, and they didnt know about decompression sickness. The boat had no safety as oxygen or anything! Luckily the decompression sickness was mild (but not less scary), Sofia never felt any pain, just sensations as needles pinches, numbness and crawling in the leg wherefore we didnt know it was decompression sickness or not.
When getting back in Labuan Bajo, we went around among the other dive centers for getting some advice and to ask if it really could be decompression sickness, as it turned out to be. They said also that Sofia should have got oxygen immediately and also should be going to decompression chamber.
We wanted to talk to Daniel, the owner himself to tell him how disappointed we were at him to put us in this situation and ask him why he had done what he had done, also we didnt want to pay them all the money for the trip. First we talked with Daniel on the phone and as soon we mentioned that we werent going to pay him all the money he went crazy, starting to scream and threat us and told us we never was to leave Labuan Bajo if he didnt get his money. Sofia, told him that we wanted to talk with him in person at his dive center. Once we got to the center Daniel had collected a bunch of men (around 7 of them), he was really offensive, mostly towards Sofia, threatened us really bad and said he was going to have all money, that we couldnt treat him like this as he had SO much power in that city, and if we didnt pay we would never leave Labuan Bajo. He went so far that he hit Sofia in the face!! And should have kept hitting for sure if not Olle and another guy had stopped him! We rushed out of there and after getting advice from the hotel we were staying at we went to the police. Of course Daniel was already at the police station chatting and laughing alone with the police and the moment he saw us (both of us where really thorn down at this moment and cried quite intensely) he acted as nothing had happened, talked very friendly and asked why we were so sad!! Awful man!! Of course the police were on Daniels and the dive centers side as they where locals and seem to be friends with the owner. As we were really scared about what could happen to us if we didnt paid we had to do what the owner demanded.
We actually believe that Daniel himself is a really good diver and that we would have had a totally different experience if we had dive with him and not the dive master he set us up with. But as it is know, he has a responsibility and should know better than to let thinks like this happen! We hope that people read this and really think before you go diving with this center. We really dont think you should support this kind of centers! As we walked around to different dive center after this had happen, we promise you that there is so many other, much better dive centers in Labuan Bajo, that are much more secure and still in the same price range (Dannysss wasnt cheap, so this is not the reason we choose this place)! Choose one of these instead
Last we would like to thanks the dive centers in Labuan Bajo that listened to our story and helped us during this hard time and we would also like to thanks Gardena Hotel for their support!
Thanks for reading our story!
Take care
Sofia and Olle