And another sale gone, another one down... another one bites the dust!

[MikeFerrara]

Genesis once bubbled...


Yes, but the warranty is for X years or X miles from its first retail sale, and whether you are the original owner or not isn't relavent.

I guess I can't argue that because I don't know. . As far as I know most warrentees for dive gear are for the original owner only. If it is purchased from a company like LP they are the original owner (if they bought from a dealer). Lots of warrentees are like this not just dive gear.

Another common condition of the warrentee is that the equipment has certain maintenence done by an authorized tech. In the case of some scuba equipment the manufacturer supplies a list of items that must be checked/adjusted by a manufacturer certified tech before sale. LP and others are not authorized techs so either they don't do the setup of if they do that alone MAY be enough to void the warrentee.

 

[norcaldiver]

Northeastwrecks once bubbled...
I just visited the Scubapro website. I filled out the warranty registration forms using junk data.

I DID NOT FILL IN THE PRICE FIELD or answer any of the lifestyle questions.

Actually, Aqualung (and its child companies) does ask for the price, if you don't fill it out, all they have to do is call th dealer. Ae the going to take the time, no, prolly not, but it is there.

 

[norcaldiver]

Genesis once bubbled...


Yes, but the warranty is for X years or X miles from its first retail sale, and whether you are the original owner or not isn't relavent.

car...gear, 2 different waranties. take car PARTS and gear, that's a closer match.
Alot of the time the PART is covered for the life of the car, but in the fine print the life is really the rest of the time the current owner has it. If I buy the car AFTER the part has been installed, it's not covered.

 

[Lawman]

warranty liability extends to anyone
in the same household, family, or
guest.

 

[yknot]

Auto warranties do transfer between owners. Can you imagine the impact on sales if they didn't? As to what LDS owners/employees are suggesting as to a manufacturers ability to check what an item sold for- this would imply that the LDS Genesis is trying to deal with is refusing to deal below a 10% discount and is hiding behind the manufacturer instead of being honest in their refusal to lower the price. I would be interested in hearing about past legal actions due to warranties and owner servicing on an item. I believe as an owner I can purchase any item for my car from at least the selling dealer (and often from a discount chain) and make a repair myself. The big difference between scuba and my car is that if I do a poor brake job myself I could kill a bus load of kids. With scuba gear the risk is mostly to myself. What new legal risks are there to scuba gear manufacturers if they made repair parts available?

 

[King Kong Matt]

Genesis once bubbled...my emphasis added
...and as such you can't do it at all if the firm you bought from is not one of their "blessed" ones.)

NEWrecks responded to this issue...your statement is a wholly inaccurate one. For the sake of due diligence, I just checked the site and verified that "you can't do it all" (re: registration) without the name of a valid dealer is...hogwash.

Are you going to continue to selectively argue the points of your case? Will you ever respond to those of us who would dare to dispute your version of the "facts"?

How about a little less rant and a little more factual argumentation?

 

[yknot]

Matt-Does this imply that for some manufacturers you can register an item without having purchased it from an authorized dealer? If so, what would prevent someone from purchasing online and registering it as "legitimate"? Does anyone know how closely the maufacturers track what they ship and to where?

 

[King Kong Matt]

yknot once bubbled...
Matt-Does this imply that for some manufacturers you can register an item without having purchased it from an authorized dealer? If so, what would prevent someone from purchasing online and registering it as "legitimate"? Does anyone know how closely the maufacturers track what they ship and to where?

I don't know. I have never purchased a ScubaPro product before and don't really know anything about their registration process...in short, I ain't an expert.

My only point was that the "so-called" experts in this thread...aren't experts either.

 

[Lawman]

"it depends on the state." Some states
have strict liability where everyone in the
chain from mfg to all of the sellers is liable
for injury caused by an item. These are what
most of the warranty cases are about.
Most states have Consumer Protection Laws
that give a buyer a cause of action for almost
any misrepresentation in the sale and giving
them damages. This is outside of any
warranty. In other words, a seller can get sued
on a great many legal theories for equiptment
sold or repaired if something goes wrong. That
includes negligence. If you put a part on wrong
or put the wrong part on right and someone
gets hurt, you get sued for negligence and
probably a warranty theory.
Not many cases on repairing equiptment and
warranties. Thats small claims stuff and not
reported.

 

[Lead_carrier]

I'm glad to hear that you got a great deal on the Vytec computer and plan on buying you transmitter over the internet also. I also wonder where you do your grocery shopping, I'd love to find a store that I can hagle about prices over their produce or fresh fruits.

You did the right thing in making a different shop the one you support. I also have a couple of "friends" that loved to rub in the the great deals they got on the internet since I couldn't sell to them at cost. They have now changed dive shops because I would not make good on their computers that they bought over the internet and had problems with. They insisted that I should replace their computers since I was an authorized dealer. Unfortunately I am not such a large business that I could afford to take their computers in and absorb the losses.

I'm sure you'll have good service with yours and know that you'll faithfully support your new LDS.

BTW, I don't like the pricing limits that I have either, but if I want to stay in business and sell the quality equipment that I have been selling for years I'm stuck with it.:bonk: