An Open Letter of Personal Perspective to the Diving Industry by NetDoc

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But in the high school environment of NY State, much better protection exists against your son or daughter being matched to a terrible teacher, ...
You haven't been paying attention to recent developments in education. Many states have adopted policies to tie teacher pay or even continued employment to student achievement in test scores. That goes far beyond what you experienced in NY State, were frankly student performance on the Regents exam had close to ZERO impact on a teacher's employment.

Guess what? It isn't working. At All.
... they NEED the equivalent of the SAT or Regents exams far more with scuba instruction.
You still haven't told me how this would happen. What would be the Scuba equivalent of of the SAT or Regents exams? How would it be administered? Who would pay for it? Where would that money come from?

(BTW, many colleges are dropping the SAT exam for admissions because---guess what--it doesn't work for its intended purpose.)
 
I had forgotten this thread. http://www.scubaboard.com/forums/scuba-related-court-cases/453725-who-has-our-backs.html It's interesting to see how our perceptions change over time. It's also interesting to remember that PADI fired the first salvo in this whole event, not SDI/Carney.
I thought then, as I do now, that it was PADI's responsibility to inform it's instructors that there may be a change in their coverage that may not cover them even if they held to PADI's standards. If I remember rightly, Willis also sent out an update telling us of the decrease. It didn't say that Willis' coverage sucked, but that different standards did apply and that they needed to follow them. In fact, it didn't slam Willis at all, condemn them for throwing instructors under the bus or suggest they should drop Willis and buy V&B. Umbrage was taken where none was proffered. Moreover, it wasn't made public and used as part of their marketing either. I looked and couldn't find it proudly displayed on their website.

There are going to be differences in how we teach Scuba. I have been accused for condemning instructors who teach their students on their knees because I advocate a different approach. It's just not my fault that they feel so threatened by the way I teach. Doing things differently and pointing that out is good marketing. Slamming your competitors and fabricating wrongs they haven't done isn't. I get that we're passionate about this, but PADI's job isn't to defend it's instructors: it's to create and maintain standards for their programs. Expelling an instructor who can't do that only makes sense. It's my belief that they would have done the same if V&B had covered them.
 
I had forgotten this thread. http://www.scubaboard.com/forums/scuba-related-court-cases/453725-who-has-our-backs.html It's interesting to see how our perceptions change over time. It's also interesting to remember that PADI fired the first salvo in this whole event, not SDI/Carney.

Really? The PADI letter says exactly the opposite. Can you explain what parts in this explanation are not correct?
3. The Carney letter also claims that PADI did something that has never been done before in the industry, namely, sacrificing an instructor (“throwing him under the bus”) for its own interests.
*This is not true. Instead, it was the SDI/Willis attorney who broke the traditional dive industry approach to litigation defense and created the ensuing conflict. In the history of dive litigation, this is the first time (that I am aware of) that a dive organization allowed its insurance program or attorney to cross-complain or officially blame another organization when both had interests in a dive accident lawsuit.
Destroying this dive industry unity gives the plaintiffs a major advantage in a case. Once the "dive experts" begin accusing each other, the plaintiff's attorneys can sit back and take notes.
PADI Americas, the instructor and the dive store were sued by the parents of the deceased 12 year old boy, and were co-defendants. The claim against PADI Americas was that the program was defective and the instructor was PADI Americas' agent.
*Once the SDI/Willis attorney and insurance broker told the store and instructor to blame the DSD program, it put them in legal opposition with PADI. PADI then had to defend against attacks from two directions – from the plaintiffs and from the other defendants.
*In an already difficult case, this left PADI with only two options: 1) Accept the full blame and liability, which it would not do considering the circumstances, or 2) settle the case out of court (the option chosen).

*In dive accident cases like this (involving severe, indefensible standards violations by an instructor), PADI, its attorneys and its insurance program’s considerable defense experience is that such cases should be settled quickly, letting insurance do what it is designed to do, saving defense costs, protecting the insured instructors’ and dive stores’ interests and saving the families of the victims any more anguish than they have already suffered.
*As another example of unprecedented actions by the SDI/Willis attorney and the insurer, per their filed court documents, they also blamed the accident on the 12 year old deceased boy and victim, his mother, their doctor and medical center, the Boy Scouts, the Great Salt Lake (Boy Scouts) Council, and the other divers (the other 12 year old boy on the dive and his father also on the dive).
*It is difficult to imagine that professionals in our industry would try to defend lawsuits by allowing attorneys and insurers to blame dive students and dive program participants, but, this is not the first time such a strategy has been reported to have been used by the SDI/Willis attorney. In another case several years ago, an SDI/Willis-insured instructor (not a PADI Member) allowed a father and his teen-aged daughter to practice emergency ascents on their own in an entry-level diver course. The young lady died of an embolism. The SDI/Willis attorney blamed the father and the PADI Member dive boat, again putting the defendants in opposition to each other, and giving the plaintiffs strategic advantages in the case.
*When the SDI/Willis attorney and SDI-sponsored insurance program started blaming PADI, PADI's attorney called them and pled with them (his words), telling them "this approach is suicide" because it amounts to an attack on the entire dive industry's introductory programs. This is true because all such programs have the same underlying standards per the RSTC and ISO. Nonetheless, the SDI insurance broker responded that they were defending this way and were comfortable doing so. Interestingly, the broker also reportedly advised plaintiff's counsel that, if during the case it was discovered that the instructor had indeed violated standards, then they would simply deny coverage. (The SDI/Willis insurance program can deny coverage for any dive agency or community dive standard violation.)​
 
You haven't been paying attention to recent developments in education. Many states have adopted policies to tie teacher pay or even continued employment to student achievement in test scores. That goes far beyond what you experienced in NY State, were frankly student performance on the Regents exam had close to ZERO impact on a teacher's employment.
My guess is that would be more true where parents don't care that much about how well their kids do in school--maybe they feel helpless from being in bad neighborhoods and in the worse schools.
Where the kids are going to a school known for great college prep, higher socio-economic levels, and appropriate goals for later in life, I think your claim would be unfounded.
Where parents try to get the best teachers for their kids, in each key study area, the SATs and Regents or similar cumulative testing is going to offer the parent a great tool to use.
If the top Ivy League schools or other top colleges all drop the SAT's or comparable cumulative tests....I think that would be an indictment of what is becoming defective culture in the US...Just another side of kids that are so disconnected to the real world, that they could not get a good job if their life depended on it....oh wait...it does!


As to a mechanism for a comprehensive Scuba testing.....As you pointed out, there is insufficient funding for this to be applied to ALL scuba students prior to their certification.
All I can do is spitball some ideas, and hope that others will take this discussion, and go much further with it.

I could imagine top instructors that have themselves passed tests showing proficiency in all skills at a level more equivalent to GUE Fundamentals ( just an example, this needs nothing to do with GUE) --PADI, NAUI, NASE, TDI, whoever, could have a special class for demonstrating peak development of all key skills....Those who go through this and pass, representing the top of the top, in both skills and their understanding of "how to teach and test Scuba skills", would then be sent around the country ( or world) to do "spot testing" at large Dive shops and Resorts....Like a surprise inspection in the military. Over time, some Shops and resorts will attain high ratings for their tests, and others will fail badly. The agencies should share in the costs to test like this, as should all shops and instructors...and afterall, those that score at the top will have the most valuable advertising message they could hope for--the BEST INSTRUCTORS. Probably these testers would need to become members of an independent Agency, or something like a multi-agency taskforce :-)
 
Really? The PADI letter says exactly the opposite. Can you explain what parts in this explanation are not correct?

Sure. The first letter in the war.

Dear PADI Member,
Our records show you carry professional liability insurance for 2012-2013 though Willis, the insurance broker for the SDI/TDI sponsored program, Willis recently issued a notice stating that its insurance carrier will no longer provide insurance coverage to dive professionals conducting introductory scuba programs with a participant to instructor ratio greater than 2:1 in open water (1:1 for minors). This change is reflected in the Warranties of the policy which are provided online:
“For any Claim arising out of any Event involving the insured’s conduct of an introductory experience program (any program designed to introduce uncertified divers to recreational scuba diving via a supervised, controlled open water experience) where the participant to Instructor ratio exceeds two to one. This ratio may be increased to four participants per Instructor when the Instructor is assisted by a certified Assistant Instructor or certified Dive Master.”
“For any Claim arising out of any Event involving the insured’s conduct of an introductory experience program (any program designed to introduce uncertified divers to recreational scuba diving via a supervised, controlled open water experience) involving minors where the participant to instructor ratio exceeds one to one.”
We are informed this change was effective 1 January 2013.
This decision only affects Willis/SDI-insured dive professionals, dive retailers and dive resorts. This decision by SDI’s insurance carrier does not affect industry standards for introductory programs; PADI, RSTC and ISO standards remain at a 4:1 ratio.
This restriction from SDI’s insurance carrier means that PADI Members carrying SDI’s professional liability insurance, along with PADI dive retailers and resorts using the SDI group professional liability program, must take the precaution of immediately reducing introductory scuba program ratios to no more than two participants to each instructor for open water dives, or risk denial of coverage for claims from dives in which a higher ratio was used.
PADI Members with PADI-endorsed individual and group professional liability insurance remain covered, as in the past, for Discover Scuba® Diving or other introductory scuba programs that meet RSTC standards, including a 4:1 ratio for the open water dive.
If you have questions about this change please contact Willis directly.

And Willis' response.
You are receiving this email from us in response to the recent PADI Insurance Alert which was sent out via bulk email. If you did not receive the PADI Alert, please accept our apologies and ignore the contents of this email. We would also invite any and all concerned members of the dive community to contact me directly with any additional questions or concerns regarding this issue at any time.

PADI “INSURANCE ALERT”
You have to hand it to PADI, they do know how to cause a fuss. They should, however, stick to trying to explain their own program because they inevitably get it wrong when talking about ours. Here are the facts:
1. While we do want to make some changes to the ratios we insure for Discover Scuba diving (DSD) type programs, those changes will not affect any policies already in force at January 1, 2013.
2. We have been discussing introductory program ratios with many of the training agencies out there and believe that changes are needed (some have already changed and some are reviewing changes as we speak). You should know, however, that this has nothing whatsoever to do with SDI as suggested by the PADI alert. We have never had any issues, or claims, involving SDI introductory programs, or SDI members involved with introductory programs. Our issues are strictly with the PADI DSD program. The real problem is that PADI ratios are not defensible in many circumstances (more on that later).
3. This is not new information and there is no need for any drama. PADI have been aware of our concerns for quite some time (years in fact) and we have been discussing those same issues with Willis insured’s on a continuing basis.
4. If you are a current Willis insured with a policy issued prior to January 1, 2013 you are fully covered for PADI DSD Programs, even with a 4:1 ratio. You do not need to take the precaution of “immediately reducing introductory scuba program ratios”, “or risk denial of coverage” as the PADI Alert says. Your current policy guidelines remain in effect. I’m not sure why PADI has to misrepresent the truth when they could have simply asked us, but that seems to be their typical modus operandi.
So, the PADI “Alert” is incorrect as usual. Now let’s turn our attention to the real issue at hand.
INCIDENT #1
On July 13, 2011 two minors (a 12 year old boy and a 13 year old boy) and an adult participated in a Dive Experience program (Discover Scuba Diving) led by a certified PADI Instructor. During their return to shore along a safety line, at a depth of 14 feet, the adult had issues with buoyancy and began to make a rapid ascent to the surface. The Instructor quickly caught the surfacing diver and returned to the safety line to find both boys missing.
One of the boys was found safe and sound on the surface and the other was found unconscious on the bottom. He never recovered.
This incident has resulted in legal action against PADI and the individual Instructor involved (The Estate of David Christopher Tuvell v. Boy Scouts of America, Professional Association of Dive Instructors (“PADI”), et al, Case No. 1:12-cv00128 U.S. District Court for the District of Utah).
Now comes the interesting part. Willis insures the instructor involved and immediately assigned a well-known dive attorney, David Concannon, to perform a site evaluation and review the incident. Based on this investigation, it was clear that all PADI DSD standards had been met. The instructor involved reported the incident to PADI in the required manner and was summarily expelled from PADI, just 13 days after the incident. The only reason given by PADI was: “your continued membership is not in the best interests of PADI.” PADI did not do an on-site investigation, interview any witnesses or even obtain a copy of the police report. PADI also did not provide the instructor with any reference to standards that may have been violated, yet they expelled him immediately (copy of the redacted letter attached). The instructor formally requested a review by PADI (copy of his redacted letter attached) but he has had no response whatsoever.
Who is currently defending this PADI instructor? The Willis Dive Program underwriters!
PLAINTIFF ATTORNEY IS A PADI INSTRUCTOR
Interestingly, the plaintiffs’ attorney who is suing PADI and the PADI Instructor on behalf of the family in the Tuvell case is also a PADI Master Instructor. See: Meet Bobby Delise & Alton Hall | Attorneys at DiveLawyer.com According to the plaintiffs’ lawyer’s web site, “Mr. Hall has been a PADI open water instructor since 1984, with a Master Scuba Diver Trainer rating having provided instruction on every level of diving including numerous specialties. He is a certified NACD cavern instructor, a cave diver through NACD, GUE and NSS-CDS and a recipient of the Wakulla award, and holds additional certifications through IANTD. He has vast experience with mixed-gas diving, deep diving, cave exploration and wreck penetration.”
And what are some of the allegations he is making in the complaint?
· “The PADI DSD program in use by the defendants was defective in all its design and elements negligently created, and inappropriate for use.”
· “The Defendants were all aware of the defects in the program,”

INCIDENT #2
There is current case law which indicates that 4:1, 3:1 and even 2:1 ratios are dangerous under certain circumstances.Isham v. Padi Worldwide Corp., 2008 U.S.District Court Hawaii…, is a good example for several reasons:
1. The PADI Instructor involved, who was seriously injured himself during the accident, actually sued PADI for “Fraudulent Concealment” and “Negligent Misrepresentation” with respect to the safety of the DSD program. There was a “confidential” settlement in that case.
2. The injured DSD participant also sued PADI and there was a “confidential” settlement with him as well.
3. The judge in that case, included several negative comments in one of his orders (copy attached for review):
a. “PADI received letters from its members who ran PADI dive instruction classes. One such letter said “Please consider changing the ratio to 2:1 (but whatever you do – DO NOT increase the ratio)”
b. “PLEASE-PLEASE-PLEASE DO NOT change the maximum depth limit of 30 feet.”
c. “Shortly after the Discover Scuba Experience was released, PADI received another letter, which was written by a PADI member who employed 102 PADI instructors and averaged 55 introductory dives a day, The letter stated that “past experience has proven that even the most experienced of staff can have difficulty with only four participants even under “ideal” condition.”
d. “In 1997, a participant in the Discover Scuba Experience got separated from the group and died by drowning. The Coast Guard investigated that death and determined that the drowning occurred because of the participant’s diving inexperience and the lack of direct supervision by the dive instructor. The Coast Guard further determined that the Discover Scuba Experience instructions were ambiguous with respect to the meaning of direct supervision and in other respects.”
e. “The Coast Guard strongly recommended that PADI clarify their Discover Scuba Experience manual and that it was imperative that they provide clear instruction to help prevent dive casualties.”…”PADI did not provide evidence that it clarified its instruction manual regarding direct supervision”.
“Direct Supervision”, or the inability to provide it, appears to be the real issue here. If you have a problem with a DSD participant and have to attend to that individual, the rest of your participants are technically “alone” at that point. Regardless of your ratio it seems clear that this ends up being a violation of PADI standards!

CONFIDENTIAL SETTLMENTS
Confidential settlements seem to be a recurring theme with respect to DSD litigation and we must wonder why that is? We also have to wonder why there are so many? Of course, we don’t know the real numbers, but we think it would be beneficial to the industry at Large if PADI shared these numbers. After all, isn’t that how we improve the safety of our sport for all participants?
I could keep going on and on with examples like Veasey v. Hubbard et al..., 2011 U.S.District Court Hawaii, but the few we have discussed here surely have to be enough to cause some concern about the safety of current PADI DSD standards.

QUESTIONS?
So, if the information presented here has caused you some concern, we would suggest you contact PADI and V&B and ask for formal clarification of the following questions:
1. If a PADI Instructor conducts a DSD program with 4 participants and has to deal with an emergency situation involving one of the participants, is he / she still able to meet the PADI requirement to maintain “direct” supervision of the other participants?
2. If a PADI Instructor cannot maintain direct supervision of all his / her DSD participants because he / she need to address an emergency issue, and an accident results, will PADI expel the Instructor as they did with the instructor in the Tuvell case?
3. If I am expelled from PADI, will my V&B insurance still defend me like the Willis insurance is doing in the Tuvell case?
I think you need to get the answer to these in writing, because your future, or the future of your business, may well depend on it.

If the answers to these questions (if there are any!) leave you a little less than reassured, maybe it’s time to start looking for a different training agency?
While our primary goal is to provide appropriate insurance coverage for our client’s activities, we also feel it is important to help our clients avoid significant exposures of this nature, and that is the reason for this update. All Dive Leaders, Dive Facilities and Dive Vessels providing DSD type programs to their customers, need to be aware of these important issues, and should spend some time developing proactive Risk Management protocols specifically aimed at preventing DSD accidents.

ONE LAST COMMENT TO PADI
I would like to offer one last personal comment to the powers that be at PADI. Why do you have to behave like this? DIVE INSURANCE ALERT indeed! This is serious stuff – many people have lost their lives, a 12 year old boy is dead, an instructor who followed your standards is expelled by PADI without due process and is sued as a result – and you are concerned about selling insurance!
Shame on you.

Best regards.
Peter Meyer
Willis Recreational Dive Programs

And yes, Willis was definitely out for blood here. And had you listened to the conversation I had with Peter Meyer yesterday regarding the Messages Drew has sent him or the letters written by Hornsby, you'd wonder. Well, you wouldn't, but others might.
 
And yes, Willis was definitely out for blood here. And had you listened to the conversation I had with Peter Meyer yesterday regarding the Messages Drew has sent him or the letters written by Hornsby, you'd wonder. Well, you wouldn't, but others might.
Would you also say that PADI's letter was out for blood? You say that it was the first volley in this war, but by comparison, it's quite civil for being an opening shot. Also, I believe it was only sent to those insured by Willis and not paraded on Facebook or his web page.

BTW, if you have copies of those letters, we would love to read them. We would love Meyer to do that or to give his blessing for you to do that.
 
Would you also say that PADI's letter was out for blood? You say that it was the first volley in this war, but by comparison, it's quite civil for being an opening shot. Also, I believe it was only sent to those insured by Willis and not paraded on Facebook or his web page.

BTW, if you have copies of those letters, we would love to read them. We would love Meyer to do that or to give his blessing for you to do that.

I believe I copied and pasted them. No, would I say PADI was out for blood? Probably not. They were warning their instructors that if they were insured by Willis they would not be able to teach the "industry standard" of 4:1. They then go on to ensure everyone knows that they are following RSTC and ISO standards. I don't have documentation telling the 'back story'. Did you ask Peter what the back story is? I will look in my dead e-mail file and see if I can find the original letter reducing Willis insured DSD instructors to 2:1.
 
I believe I copied and pasted them. No, would I say PADI was out for blood? Probably not. They were warning their instructors that if they were insured by Willis they would not be able to teach the "industry standard" of 4:1. They then go on to ensure everyone knows that they are following RSTC and ISO standards. I don't have documentation telling the 'back story'. Did you ask Peter what the back story is? I will look in my dead e-mail file and see if I can find the original letter reducing Willis insured DSD instructors to 2:1.


Also this represents PADI making the clear distinction, that if you care alot about your income, that Willis was about to make you poorer...
At the same time, it shows how Willis wanted each instructor to be a better, safer instructor....as the 2 to one ratio is clearly a better, safer format to take non-divers out with.
 
Found Douglas' expulsion letter, and a court case in Hawaii which I think says that the DSD program as offered by PADI is basically unsafe. If we can get Omission or another legal eagle to read it and summarize it, because by the time I get to the partially granted and partially denied, I get lost in the legalese.View attachment Isham v PADI MSJ Order.pdfView attachment Letter to L Van Velsan re expulsion.pdf. This is part of the back story.
 
Also this represents PADI making the clear distinction, that if you care alot about your income, that Willis was about to make you poorer...
At the same time, it shows how Willis wanted each instructor to be a better, safer instructor....as the 2 to one ratio is clearly a better, safer format to take non-divers out with.

I just attached a judges order which (I think) states that a 2:1 program is also safer.
 
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