lavida
New
Booked a liveaboard through liveaboard.com with Indo Aggressor on Aug 14th departing in 9/7. I booked a Master cabin for our 5 year anniversary, and it was confirmed. They told me a few days ago that aggressor had an issue with their booking system and the Master cabin isn't available and moved me to a double cabin. This is strange because when I booked with liveboard, I also checked the aggressor website, which showed that one master cabin had 1 person in it, and the other master cabin is available.
I called Aggressor and they told me well, the master cabin has a couple celebrating their 40th anniversary, and the other cabin has two friends so they can't be in the double cabin, as the master has beds that can be set apart. I told them that whoever booked first should get the room, and they said they would research and tell me what happened.
Today, when I called them, they would not talk to me and asked me to only talk to liveaboard. It seems to me they would not talk to me and tell me what happened in their research. They probably had a repeat client on their 40th anniversary so they bumped me, and filled their other master with a second person, and won't bump them into the double cabin. This is a ****** experience, at least they can be honest with me about what happened. I am requesting a full refund and booking my anniversary trip on another boat.
I called Aggressor and they told me well, the master cabin has a couple celebrating their 40th anniversary, and the other cabin has two friends so they can't be in the double cabin, as the master has beds that can be set apart. I told them that whoever booked first should get the room, and they said they would research and tell me what happened.
Today, when I called them, they would not talk to me and asked me to only talk to liveaboard. It seems to me they would not talk to me and tell me what happened in their research. They probably had a repeat client on their 40th anniversary so they bumped me, and filled their other master with a second person, and won't bump them into the double cabin. This is a ****** experience, at least they can be honest with me about what happened. I am requesting a full refund and booking my anniversary trip on another boat.