We returned on November 12th and had a great time with "Blue Magic" and Pumba as our dive master. We had 4 people on their fast boat "Attila" and got everywhere we wanted to go very quick. The equipment was flawless and the dives were great. Pickup at the Coz Palace was 8:45 and we passed a lot of boats that started out way before us. After 2 dives we were usually back at the pool by 12:30. Every pickup was on time except when they were 5 minutes early on the third day. On Day 1 we were shut down due to weather and I got a call at the hotel at 8:00 by Joyce giving me plenty of warning. We adjusted our plans and spent the day golfing at the Playacar club while the wives enjoyed the Hot Rock spa treatment in the Playacar spa, both courtesy of the Palace points program. We have used them before and we will use them again.
As for sleeping quarters, we are stuck with the Cozumel Palace. My wife will not let us stay anywhere else. This was the third time in 2 years, and we already set for another stay in April. We have never been let down at that hotel. Every time we go, I expect something to get worse. It is always great or better. By far the best Hotel experience I have ever had. They act like they are happy to have us there. Every time. I think they really mean it. By the way, we are not Palace members, we just like it there. We found the Cozumel Palace through the reviews section of Expedia.
Hope you have a great time wherever you stay.
Don