Don,
Sorry about your terrible event, atleast someone was looking out for you with the nearby private vessel.
Thank you for posting this event, as this is information that needs to get out. I had a less than stellar experience on a charter last weekend and decided to cancel my next day of diving due to feeling the crew/store was a tad bit incompetant. If a boat crew is endangering divers by not having a decent rollcall system in place, then people need to know. I will avoid that chater if I am ever in the area, and thank you for bringing attention to it.
Also after seeing Padipro's post, it seems you are correct on all counts, and the captain has gone back to a head count system (didn't they see open water?). Horrible when you know something is wrong, liable to get someone killed, and you do nothing to change your procedures.
Thanks Rick for letting Neil know about the thread here. Unfortunately (for Neil), the damage has been done. There are two seperate accounts here of Neil telling lies (which may or may no be true, but it appears they are). Even if Neil comes up here and argues that he's changed procedures to be the safest boat in the world, would anybody actually believe what he says? I know I wouldn't.
Matt