A strange quality issue with the rear carry handle of new Zeagle Ranger....???

[yaronad]

A strange quality issue with my new / 2 month used... Zeagle Ranger :


I bought this Ranger from Dolphin Scuba ( May 2014 ) >> and suddenly The rear carry fabric handle, began crumbling?!?
and eventually was torn away....
The handle is made from fabric that is wrapped around a hose - and now you can actually see the hose...

It is not a "stitches issue" ....the fabric itself crumbled?


1. Has anyone faced this kind of problem ?


2. I don't have any idea why this " weird rubbing effect" happens ?
I wrap the carry handle around the tank valve as every one do,
and there isn't anything "in the way" that can actually cause this


3. what do you advise me to do ?
( Btw. couldn't even find a replacement ... )


THX in advance

 

[diversteve]

Mine ripped completely off one day. DM was using it to lift my gear - tank/weights with it. I'm sure there was a way to replace it but I never bothered.
Maybe you cut it on a tank holder and it ripped from there.

In 2010 this was the part # - not sure if it still applies to the new Ranger. Zeagle part # 7284 - BC Carry Handle

 

[uncfnp]

Oops. Just saw this was in Zeagle forum.

 

[Ryan Zeagle]

Hi Yaronad

Thanks for getting on to the forum..I would love to help get this issue resolved with your Ranger. I saved the pictures and I am sending them to our BC guru down in Zephyrhills....She should know what is going on and we can get this taken care of. Please email me direct at ryan.kenney@huishoutdoors.com and we can get this issue resolved quickly.

Thanks everyone for their help and input!

Ryan Kenney
Huish Outdoors

 

[yaronad]

Hi Yaronad

Thanks for getting on to the forum..I would love to help get this issue resolved with your Ranger. I saved the pictures and I am sending them to our BC guru down in Zephyrhills....She should know what is going on and we can get this taken care of. Please email me direct at ryan.kenney@huishoutdoors.com and we can get this issue resolved quickly.

Thanks everyone for their help and input!

Ryan Kenney
Huish Outdoors

Many Thx Ryan!

I've sent you an email with the issue details, and better pics