W W Meixner
Banned
The computer and transmitter are only 2 months old. When it failed the first time at the testing pool at the LDS, they changed the transmitter battery. No good. Then they provided a new transmitter. No good. The attached image is what I got even after a new transmitter. The computer is at Shearwater for repair. I just don't have faith in it any longer and have buyer's remorse.View attachment 560981
S...
I'm with you...I'd feel exactly the same way...not to mention camping out on someones door step until I got a full refund...look at the warranty...and review your rights...In Canada...our rights for this type of thing carry protection to the consumer...
When an LDS has to start fiddling with something brand new...that should have gone directly back to the manufacturer for full replacement...that was your first sign that all was not right...obviously the problem runs deeper than a battery...and is further indication that the LDS was poking in the dark...
Not always...but in this case...when we're made to feel like we're a captive audience...and alternatives are limited or non existent...it's long past time to search out another retailer...and another product...
Just me...but I haven't set foot into a LDS for years...there is no need to...there is no retailer/customer loyalty...it's a fairy tail...I have two US based retailers and two German based retailers...I've had them for years...100% satisfaction in both directions...and both offering ''carton at my front door service''...and what they can't do for me...I'm certified to do myself...I realize not everyone is that fortunate...but like the problem you're having now...being self reliant has many benefits...and in the long run...saves you lots of money...and time...
For the most part...other than batteries...these types of devices have no serviceable parts in them...they work until they don't...at which time they become garbage...and it's time for a replacement...however...when they're new...they're supposed to work as intended...
The best product is always the product that was purchased at a fair price...functions as intended...and serves its purpose trouble free...and not necessarily the most expensive product...with the most hype...
If we've learned nothing else on SB...we should have learned this a long time ago...
As an example...this new $$$$$$ tinker toy from Scuba Pro being any better than the best D6...or another comparable product has to offer...fahgettaboudit...my D6 leaves that monstrosity for dead...and at a fraction of the cost...
W.W...