Ripped off for my AOW training

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- I decided to get the AOW cert because I felt that I needed it given that I am generally a vacation diver. My boyfriend has his AOW and we encountered a few issues with dive ops trying to place us with beginner groups while diving because of my lack of AOW. I wanted to get the cert so that we’d be on equal ground going forward.

FWIW, if you're only diving on vacation, you should be on the beginner boat. I absolutely don't mean that as an insult. Diving once or twice a year isn't nearly enough to stay sharp enough to handle an emergency regardless if you're OW or a Certified Dive God.

You'll be safer, less stressed and enjoy it more if you pick easy dives on vacation.

The last thing you ever want is to pull out a card and try to convince the dive op to take you somewhere "advanced" if you haven't already been diving in similar conditions, regularly, recently.

The best thing you can ever learn in a class is how to tell what an appropriate dive is for you.

RJP mentioned the Andrea Doria. I'm pretty sure I could pull out a card that would make the dive OP happy, however I also know that I rarely exceed 130' anymore, don't dive trimix and am dumb as a stump much below 110'-120', so even if offered, I would refuse the "advanced dive". Just because you have a card and the dive op is willing to take you somewhere, doesn't mean it's a good idea.

flots
 
OP here following up on what has become a very interesting and meandering thread. Here are a few more details to help fill in the blanks.

- The PADI AOW class consisted of 5 dives: Peak Buoyancy, Navigation, Fish Identification, Deep Dive, Boat Dive.

- I was not given the choice of picking my electives. I would not have picked fish identification and “boat” dive - those are not skills in my opinion.

- First 3 dives were beach dives, with the final 2 (deep and boat) taking place from a boat. Given the fact that I was on a boat only one of the days means that the $400 rate was unreasonable.

- I decided to get the AOW cert because I felt that I needed it given that I am generally a vacation diver. My boyfriend has his AOW and we encountered a few issues with dive ops trying to place us with beginner groups while diving because of my lack of AOW. I wanted to get the cert so that we’d be on equal ground going forward.

- I went to my LDS for the cert - same one that certified me for OW. I thought they were good for OW, just didn’t think the same standards would be used for AOW.

- My biggest complaint is the lack of the deep dive. I was hoping to experience deeper depths in a “learning” environment so that I am prepared for deeper diving to come. 62 feet might qualify as technically “deep”, but only going to that depth for a skill class is negligible in my opinion.

Takeaways: I’m glad I’m done with the AOW cert but am disappointed that the only takeaway is that I could have taught myself by reading a book and practicing more. I wish I had more information about the dive shop’s cert class before I went into the process. Lesson learned!

Your post does a service to continually remind people that just because an agency is behind the cert not all classes are the same. There are lots of restaurants I would never think about eating at. For some reason, probably because of the agency thing, many people assume all scuba classes will be similar, but they aren't. While your class sounds particularly weak (62 feet is really lame for the deep dive, I've done both a PADI and NAUI AOW class and we went to over 100 in both) sadly your class is probably not far off of how many are. And it's in part because of what you stated. You wanted to improve skills but by your own admission a big motivation was to get a card to be able to go on different dives and go on advanced boats. That's what you got.
 
My OW class was about the duration same as sailnaked's. He had 10-15 hours of classroom instruction and some amount of pool instruction. I had 12 hours classroom, and 12 hours pool. Then the two days of "checkout dives". I think there were 4 checkout dives, and a snorkel "dive" in those two days. For an 8 student class with one paid instructor and two unpaid assistants the instructor made $116 an hour. I wish I made $116/hr. If he had doubled the class length he'd still be making a killing at $58/hr My daughter's class was just over half that from a different shop due to a groupon deal (16 hours total combined pool+classroom). That poor instructor is only bringing in $95/hr. His kids might have a terrible Christmas as a result. AOW class for me was 2h in the classroom counting the time I spent taking the test. Granted it was a much cheaper class and there were only two students. He made $175/hr.

I also know from talking to them that the instructors get the tuition. The shop makes money on books, and gear sales. At least, that's what the instructor who did my OW told me. It's also why students here have to pay with cash or check for tuition rather than debit card like I used to pay for books and gear.

I'm not really as bitter about it as I just came across. My point in this is; don't blame the students. The instructors are making out like bandits on instruction, it's all on them in my view. Instructors (at least the ones in my local shops) are paid handsomely for a service they didn't even have to go to medical or law school to be trained for. The students did their part when they signed up, paid for, and attended the classes.

Apparently I need to start teaching recreational classes again. If I had known there was the potential to make that much money I would never have become a cave or technical instructor! ;)

---------- Post added November 26th, 2013 at 09:10 PM ----------

OP here following up on what has become a very interesting and meandering thread. Here are a few more details to help fill in the blanks.


- The PADI AOW class consisted of 5 dives: Peak Buoyancy, Navigation, Fish Identification, Deep Dive, Boat Dive.


- I was not given the choice of picking my electives. I would not have picked fish identification and “boat” dive - those are not skills in my opinion.


- First 3 dives were beach dives, with the final 2 (deep and boat) taking place from a boat. Given the fact that I was on a boat only one of the days means that the $400 rate was unreasonable.


- I decided to get the AOW cert because I felt that I needed it given that I am generally a vacation diver. My boyfriend has his AOW and we encountered a few issues with dive ops trying to place us with beginner groups while diving because of my lack of AOW. I wanted to get the cert so that we’d be on equal ground going forward.


- I went to my LDS for the cert - same one that certified me for OW. I thought they were good for OW, just didn’t think the same standards would be used for AOW.


- My biggest complaint is the lack of the deep dive. I was hoping to experience deeper depths in a “learning” environment so that I am prepared for deeper diving to come. 62 feet might qualify as technically “deep”, but only going to that depth for a skill class is negligible in my opinion.


Takeaways: I’m glad I’m done with the AOW cert but am disappointed that the only takeaway is that I could have taught myself by reading a book and practicing more. I wish I had more information about the dive shop’s cert class before I went into the process. Lesson learned!

While I still think you got ripped off, the fact that the boat ride was included in the $400 you didn't get ripped off as much as I initially thought. That's the first time I've heard of a the boat ride being included in the class fee. Usually it's in addition to it.

---------- Post added November 26th, 2013 at 09:13 PM ----------

And I believe that is a legitimate concern. Here is the problem: it can be hard to do any better than that in some places.

Here in Colorado, our deepest local diving is about 35 feet. I have heard some people say that in that location, there is a deeper spot where you can get the 60 feet if you correct for altitude. I think that is BS. First of all, I don't think that spot exists, and secondly, I don't believe the depth for AOW deep dive is an altitude-adjusted depth. We therefore really can't do AOWs here very easily. One option is to go to a place in Utah where we can get a whopping 65 feet, even without the altitude adjustment. I don't believe in that. I believe the diver should get closer to the 100 foot maximum. I push people to go to New Mexico instead--a 6-7 hour drive. There is a place there where you can get all the way to 80 feet--85 if you get down deep into the deep corner. Nearby there is another place where you can get as much depth as you want, and that is what I prefer. That last place, though, is on private property, and only a handful of instructors (fortunately including me) have permission to enter.

The point of that last paragraph is that a lot of people really have trouble teaching an AOW class with a legitimate deep dive. You don't mention where you did this training--was a legitimate deep site available to you?

I have an even better one for you. I was told that instructors do the deep dive for AOW at Vortex in the chimney. If you've never been to Vortex, the chimney is 45' deep in OW. If you venture just into the overhead you can find 51', maybe 55' if we've had a lot of rain. The way they get around the standards is because PADI teaches divers should add 10' to their dive planning when diving cold water for NDL purposes. Since the water at Vortex is less than 70 degrees (69 degrees to be exact) instructors add that 10' and call it a deep dive!
 
The limitation of the AOW PADI or any other diving course to produce NAVY SEAL quality divers is almost a daily complaint on this board! But I am afraid we all got what we paid and put time for. How can we be "advanced" divers without multiple dives coupled with an instructor over an extensive period of time? Typically a certification is work over a couple of weekends. There is not enough time to even discuss anything. You read a book or an online course, then go to the pool and ocean to do a few drills and voila. Actually I never seen anyone fail anything even if they were not able to do basic skills. I think that this is what the "certification" is meant to be, proof that somebody went over what you should know, what you already know and can perform. Unfortunately explaining that to potential students is not good marketing...

I am not an instructor, but have gathered enough dives and diving experience (and PADI cards) to now fully understand why you cannot be an advanced diver over a weekend course. What I know is what skills I need to improve on my way to be advanced and I think that is the goal of these weekend classes. Someone mentioned to me that the original LA County OW certification required several dives over multiple weeks including night dives, beach diving through various surf conditions, deep dives, classwork, and a variety of situations that are typically not encountered by most divers particularly in the tropics. I am not sure about the exact details of this course but unless you can find a course like that, I am afraid that your only chance to be Advanced is dive in different conditions and scenarios while practicing the skills of AOW as often as possible...
 
I don't think anybody expects to go from zero dives to Full Cave/Trimix overnight by purchasing a card. This is all about the fact that most instructors use the standards as an absolute minimum (and even bend that) to scrape by, but that it's OUR duty as divers to demand an actual tangible benefit from the course. It's mostly up to the instructor, but it's our job as clients to know what we want and expect more than bare minimum.

I think something else to be said is that many/most wrecks require AOW to dive them.....the quality of the diver is irrelevant. Sometimes, log books and other certs are irrelevant.
 
I'd agree if either instructor did it as their only source of income it might not be "that great". In both cases the instructors are the general manager of very successful dive shops in my area. They're pulling in a salary for managing that dive shop. In at least one case, the instructor told me he got the tuition rather than the shop. Does he pay the shop for the privilege of being the manager and teaching there? I doubt it. The shop also provides the gear, which they then sell every year at a significant discount. Still a lot more than you'd pay for used gear online.

Also, in both cases the OW checkout dives were a separate fee.

I'm sorry I took this slightly off topic, but here's some responses:

Did the instructor own the shop? If not did the shop got some (most) of the money? - NO, the instructor told me he got the tuition money. This was in a later conversation about why tuition had to be paid by cash/check rather than with my debit card.
This sounds like the instructor is stealing the shops students for himself and the owner of the shop is either absent or knows absolutely nothing about this.
Does the instructor/shop pay rent for their location? Probably not beyond what the shop is paying already for being a retail store.
- Does the instructor/shop pay to rent a pool? No, the pool is part of the shops in my area. Whatever the store pays for rent or mortgage (both shops have been around since before I was born, so it's probably just taxes/expenses).
Again this sounds like an absentee owner who is getting ripped off by his manager.

- If they own the pool, does it cost them money to maintain? Sure

- Does the shop have any other equipment/materials/etc used for the class? (Compressor, tanks, etc?) In both cases, the shops replace all the gear annually and sell the class gear. It's at a rate cheaper than the new price, but high enough for me to assume they're not taking a loss on any of it. i.e. Over 50% of the full retail price. Granted they also have the cost of paying some tech a few bucks an hour to service the gear before sale.
Even selling at 50% off retail the facility is losing money on it as it spent money that could have been used for inventory that would have made more money. Besides paying a tech there is the cost of having a space to store it.
- Do they pay insurance? Yes, he did mention that in a conversation once but I can't for the life of me remember how much.
Anywhere from $500.-$700.
- Do they pay annual fees to an agency? Yes, My NAUI instructor (according to the naui website) is paying a whopping $145/yr
Thats about right.
- D
id the money you paid include cost for materials? No, in both cases training materials were not included in the course cost.
Training materials for ow can run about $115. For advance $70.
- Did the money you paid include the cost of processing your card? Yes. I've no idea if that cost is baked into his fee or the fee for the "materials". The only fee for cards that I know of for sure is the DAN cards which run $5 each.
Certification card fee is around $15.-$25.

- Anything else included in your cost besides money that went directly to your instructor? Dunno. Neither instructor really wrote the materials, they used that provided by the respective agency (and purchased separately by the students). I'm sure they had to buy gas to get to work, just like everyone else in the world. They also had to get the necessary education to teach, just like every other teacher in the world.
By the time a person gets to instructor level they have paid possibly as much of $7,000-$10,000 and more for their courses (ow on thru idc/ie) boat fees, dive trips,materials,gear,boat...I figure because of diving I have spent over the years over $100,000+..made it all back,and then some, but took 40 years..OUCH!

The way I add it up, instructor 1 is bringing in about $22k for "side work" (aka instruction) that they do after their full time job as a retail store manager. The median expected salary for a typical Retail Store Manager in the United States is $52,987. So I'm guessing they're making a combined total of at least $75k/yr.
I really doubt that the store manager at a dive shop makes $52,987 a year. More like $300-$500 a week is more likely. Many instructors only get $50. to complete all 4 ow dives. Maybe $200. to teach a class of 6 -8 students academics and confined water...Most drop out of teaching as they cannot even make enough to pay for their yearly insurance..Those that stay in the game have real jobs other than diving or good investment/retirement monies. I have worked at a few dive facilities, I am a known instructor in the local dive community, worked in the islands, and none pay anywhere near the numbers that have been quoted here. Good thing I am retired from a corporate job and have other real incomes. or I'll be living in a trailer park down south with roommates! May still have to do that someday.

Probably more since both stores in question are absolutely killing it, and have been for a very long time. Now, that side work figure is allows for about a month of no classes, and ONLY figures in OW classes year round that are done here. It doesn't even account for other classes.
Back to my original point again. For the money that is paid for a class, the instructor has no excuse for providing anything other than a good education on the topic at hand.
A class can have the best instructor in the world and a student can still complain that they felt it was incomplete. Remember also that what the student gets out of a class is also determined by how much they put into it. You should have learned in a PADI advance course how to measure out distance (kick cycle,time,air consumed), use a compass by completing patterns natural navigation techniques, all in the navigation portion of the course.. Plan a deep dive and figure in how much air you will consume,safety stop,notice buoyancy changes at depth, buddy awareness etc...same can be said for whatever electives that are appropriate for the local area and student abilities.
 
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I don't think anybody expects to go from zero dives to Full Cave/Trimix overnight by purchasing a card. This is all about the fact that most instructors use the standards as an absolute minimum (and even bend that) to scrape by, but that it's OUR duty as divers to demand an actual tangible benefit from the course. It's mostly up to the instructor, but it's our job as clients to know what we want and expect more than bare minimum.
Some instructors see the standards as a ceiling ... this is all that we have to teach. And that is therefore all that they do teach.

Other instructors see the standards as a floor ... this is the minimum that we're required to teach. And they add content beyond that minimum pertinent to what they feel the student needs to learn in order to be properly prepared for the dives the card says they're qualified to do.

There's a chasm of difference between those two perspectives. A good question for any student to ask when choosing an instructor is this ... "Do you teach to the minimum standard requirements, or do you add material to the class beyond them?" If the latter, a good follow-on question is "What more do you teach, and why do you consider it important?"

This assumes, of course, that the student is interviewing the instructor ... WHICH YOU ABSOLUTELY SHOULD DO BEFORE SIGNING UP FOR THE CLASS ...


I think something else to be said is that many/most wrecks require AOW to dive them.....the quality of the diver is irrelevant. Sometimes, log books and other certs are irrelevant.

By far the biggest reason people take AOW is because they want access to deeper dives. This is my biggest objection to classes that are sold as "five more dives with an instructor" ... because although they present the graduate with a card giving them that access, these students are all too often not even slightly prepared to dive to those depths ... particularly without supervision.

... Bob (Grateful Diver)
 
With all respect to instructors good and bad, here is a big problem in defense of the instructors. At the end of the day no instructor will dive until they perfect someone's skills and dive experience. That is unless you are willing to pay extra...and surprising although this is an expensive sport, training costs are commoditized and people compare training prices. So cost of training is a limitation that even for a "good" instructor, it does not allow him/her to extend their teaching to where they are confident that their students have mastered the skills taught.

Instructor quality regardless of cost is another topic that often debated among instructors more than in between students. For students no matter how much you research instructors you will never know if yours was good, bad, or completely incompetent (hopefully these are very few). As in regular school, several years down the line when you are experienced enough and look back only then you can judge how good or bad was your instructor. Until then you are diving with skills which hopefully you question, improve, and discuss often. Thankfully most of us in this forum are here because we are interested in improving our diving knowledge. Personally I do not look for comments on my trainers but how to improve what they showed me or not.

My take on becoming a better diver is train as much as you can and then follow up with multiple and frequent dives with other experienced divers always testing your skills. Take advantage of your buddies' experience and ask questions, let them criticize your diving, and listen to what they have to say. For me that is what helped me overcome some of my diving deficiencies...and I say some because I think there is a lot more to learn...
 
i admit i took AOW cause one of the reasons was i wanted to be able to some of the dives down here like some of the deeper drifts and wrecks. another reason i wanted to learn basic navigation & work on my buoyancy. The course gives you exposure to different environments/dives and an idea for where you want to go as a diver -- then it's up to you to improve & refine your diving from there either by more courses, diving with specific people, etc. For those of us that are legally adults (not going to comment on mental ages) it is our right & responsibility to investigate the class, instructor, shop & make sure it's what we want & to talk to the instructor & shop if you don't feel that you got what you paid for...

A competent adult should be to evaluate his or her skills and determine if you can do the dive or not... i wouldn't let or expect a child to do so...
 
Some instructors see the standards as a ceiling ... this is all that we have to teach. And that is therefore all that they do teach.

Other instructors see the standards as a floor ... this is the minimum that we're required to teach. And they add content beyond that minimum pertinent to what they feel the student needs to learn in order to be properly prepared for the dives the card says they're qualified to do.

There's a chasm of difference between those two perspectives. A good question for any student to ask when choosing an instructor is this ... "Do you teach to the minimum standard requirements, or do you add material to the class beyond them?" If the latter, a good follow-on question is "What more do you teach, and why do you consider it important?"

Absolutely. I agree with all of this. My point was that it's our job as consumers to make a good decision and to vote for (via spending) better instructors. That's why I like seeing threads like this. There are so many of them, that any diver that does a cursory search on AOW can find tons of examples of bad AOW instructors and will know that that's a thing. I didn't know that when I took mine, but I knew when my wife took hers. She had a great experience, I didn't.

By far the biggest reason people take AOW is because they want access to deeper dives. This is my biggest objection to classes that are sold as "five more dives with an instructor" ... because although they present the graduate with a card giving them that access, these students are all too often not even slightly prepared to dive to those depths ... particularly without supervision.

....and it's a shame. It's a shame that AOW is marketed as a card that will make you capable of any dive above 130ft and within NDL. It's a shame that that's perpetuated by dive ops requiring it to get on a boat, so it's seen as a ticket. My wife got her AOW as a ticket, and despite having truly enjoyed and learned from it....she was a very safe and competent diver (safer than most AOW card holders) before the class. I bought mine as a ticket onto more dives, and I learned nothing and grew nothing through mine.
 

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