My girlfriend and I made separate orders on Monday, before their 3pm EST deadline for expedited shipping...I ordered 2 day, my girlfriend paid for 1 day.
They shipped my girlfriend the wrong computer, and they shipped my order just last night. Meaning it won't get here in time for me to check that everything works before I leave for Mexico on my qualification dive the next AM.
When I called them, their response was, "Sorry, if you don't like the reg, you can return it." What good does that do me! "You can trust us to check the reg out." (it's used) If you are so incompetent as to screw up two orders AND drop the CS ball, how can I trust you to check out a used reg?
My order from Scubatoys went very well though...Fast communication on an out of stock item that I had ordered and fast shipping.
They shipped my girlfriend the wrong computer, and they shipped my order just last night. Meaning it won't get here in time for me to check that everything works before I leave for Mexico on my qualification dive the next AM.
When I called them, their response was, "Sorry, if you don't like the reg, you can return it." What good does that do me! "You can trust us to check the reg out." (it's used) If you are so incompetent as to screw up two orders AND drop the CS ball, how can I trust you to check out a used reg?
My order from Scubatoys went very well though...Fast communication on an out of stock item that I had ordered and fast shipping.